AMD Wraith Prism Cooler HELP!

[wyattfamily2012]

Motherboard: Asus ROG Crosshair VII Hero Wifi and Ryzen 2700X Cpu.

So i'm trying to get the RGB changed on the stock Wraith Prism Cooler that came with the Ryzen 2700X.

I know that there is a RGB connector and a USB header connector (which I've plugged in and tried both on my motherboard) and then download the Coolermaster software to edit RGB. It does not connect to the software!!!! Says CM device not connected.

I have the correct cable everyone says to plug in the USB One and NOT the 4 pin RGB header one.

Anyone else have a solution to get this thing working. I do have the Asus Auras or whatever installed. Which it doesnt show up under because again I don't have the wraith prism RGB connected using the RGb header, i'm using the USB header connection.

Also i'm of course on windows 10 pro!

 

[NeoSpudly]

You answered your own question, if you want to control the RGB function, you need to connect the RGB header to the RGB header on the mobo.

 

[wyattfamily2012]

Negative. RGB header limits you to Asus software which limits you to not being able to edit ring lights and AMD logo from going in default rainbow mode at all times.

I've read only use and have the USB header plugged in (which I do and I've tried both USB headers, marked #17 in the Asus manual). Having only that plugged in let's you use Coolmasters software to change RGB.

 

[NeoSpudly]

Some good tips here: https://community.amd.com/thread/228072 hope that helps. Mine is just set to match the motherboards RGB, guess i'll play with it some more when i get home. Wish the board had another header for my RAM.

 

[wyattfamily2012]

Based on that it looks like I've done it correctly so hmmm... going to try reinstalling software and make sure I downloaded the Prism version and not max version.

 

[NeoSpudly]

I found this version of the cooler master software too : http://www.coolermaster.com/amd-ryzen-wraith-prism-rgb-software/

 

[wyattfamily2012]

Reinstalling and trying both the Max and Prism software give me the same CM Device not plugged in error. Sigh....guess I'm stuck with rainbow coloring.

 

[NeoSpudly]

Does the Asus software see it? and let you control it?

 

[wyattfamily2012]

The Asus one will work if I plugin the fans RBG head connector to the motherboard. But in only controls the middle light and not the rim and AMD logo (which by default always run in rainbow color change mode).

So supposedly that's why there's the USB connector that comes with it as well. Supposedly just plugging that in and using Coolmasters software it let's you change all the colors including the rim and logo. This I simply keep getting the no CM device detected error.