AMDA00 driver Error

[Cuddles23]

ok so basically I recently upgrading my OS to windows 10 and about 2 weeks after I upgraded it my computer started to randomly turn off during games like mad max and rocket league, the just yesterday 14/8/2015, I downgraded back to windows 7 thinking that it would help, but the issue is still there.
After a google search and a look on event viewer this warning message came up
The driver \Driver\WUDFRd failed to load for the device ACPI\PNP0A0A\2&daba3ff&2.
Event ID: 219, Kernel-PnP.

that lead me to the driver AMDA00 Interface, which seems to be the root of the problem, I have tried to update the driver and even my BIOS, I have even reseated my PSU and motherboard and GPU and RAM.

what will happen is when I shut down my computer, it will shut down fine but a few seconds later I'll press the power button and the computer will power up, then a few seconds later it'll turn off and start to power on again, but after this it doesn't boot, it's just powered on but nothing is showing up on my screen and 2 of my chassis fans (that are connected to the motherboard) don't power on, and to get the computer to work again I either have to wait like 30 minutes or pull out the power cable and hold the power button for a few seconds and wait like 10 - 15 minutes, then it'll boot up fine, and this happens everytime I shut down or it'll happen randomly during a game, I'll lose all power then it'll do the failed reboot thing.

here are my specs:
OS Name Microsoft Windows 7 Home Basic
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Manufacturer ASUS
System Model All Series
System Type x64-based PC
Processor Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz, 3398 Mhz, 4 Core(s), 4 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 2103, 8/15/2014
SMBIOS Version 2.7
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "6.1.7601.17514"
Installed Physical Memory (RAM) 4.00 GB
motherboard: Z87 Plus
GPU: AMD radeon 200 series


Can anyone help me?

All help is appreciated

Thanks
Dylan

 

[penguintech]

This is a known error with Asus and as of yet I don't think there is a fix.
you can read more about the issue here and try to apply some of the fix attempts that are listed.
https://rog.asus.com/forum/showthread.php?48808-Help-Multiple-ACPI-Errors/page2

 

[hang-the-9]

If you have onboard video, remove the video card and boot the system with just onboard graphics. You may have a power supply issue with how the system is acting with the funny way it turns on then off and the fact that some fans don't work and you need to reset the power fully by unplugging it from wall. Removing the video card will lessen the load and should help it boot. If it boots without the card you still need to do some testing, we just verified that the power supply is not fully dead. Test the card in another computer and test yours with another power supply. If either of those work or don't work, you will know where the issue is.

 

[Adistul]

try this: ** Moderator edit, removed unknown link with no description. **

work for me

 

[Cuddles23]

Edit: It was a PSU issue, a new psu solved my problems

 

[DardaniaLion]

Hi all,

Just want to let you guys know how to fix this.

It is an Asus Probe II Sense Driver. Go to the Asus website and find your motherboard and then chose the Operation system that you are using. Once you have picked up your Operation System, look for ASUS Probe II Sense Driver under Utilities. Download the whole package and extract it. In the extract folder, search for a folder called x85 or x64, it depends what version of system you have. Mine is x64 so I go in and click setup. A cmd page opens for few seconds and goes away. This is it, the AMDA00 in device manager is gone.

You can also install the whole ASUS Probe II Sense Driver . I did not because I do not need it.

Happy new year all.