I agree, it does not work. i tried this yesterday, I can get to the very bottom option, i think it is developer options. i need to go one more down to General settings, then I could change the resolution, but no matter what I do, I can NOT get down to General options. I tried the mouse, keyboard and developer options is as far down it will go. I tried resetting the unit with the pin in the hole thing and it shuts off , restarts to the same resolution. i tried the pin in the hole thing with the power on/off button and still the same. I am at a loss, i hope someone will come up with a solution as there are thousands of us who have this same issue.