Question Annoying crash/freeze when entering or switching to Fullscreen programs

Rezurrr

Honorable
May 26, 2016
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Upon entering a Fullscreen game or Alt + Tabbing back to desktop or back into the game, the Computer can sometimes freeze. When it does, it becomes unresponsive and needs a restart. The screen goes dimly lit and sound is still able to be heard. Here are my specs:
Ryzen 5 3600 (Stock Cooler)
8x2 3200 mHz Corsair Vengance LPX
500GB WD Blue SSD (SATA III) + 250 GB Hard Drive (I don't remember the brand it's from my old PC)
XFX AMD Radeon™ RX 5500 XT 8GB GDDR6 THICC II Pro
AsRock B450M Pro4
SeaSonic S12III 650W
The Crashes occur when booting up programs from both drives so I do not think it's a problem with one of the drives. Neither the CPU or the GPU are overclocked, the RAM is operating at 3200 mHz.
 
Upon entering a Fullscreen game or Alt + Tabbing back to desktop or back into the game, the Computer can sometimes freeze. When it does, it becomes unresponsive and needs a restart. The screen goes dimly lit and sound is still able to be heard. Here are my specs:
Ryzen 5 3600 (Stock Cooler)
8x2 3200 mHz Corsair Vengance LPX
500GB WD Blue SSD (SATA III) + 250 GB Hard Drive (I don't remember the brand it's from my old PC)
XFX AMD Radeon™ RX 5500 XT 8GB GDDR6 THICC II Pro
AsRock B450M Pro4
SeaSonic S12III 650W
The Crashes occur when booting up programs from both drives so I do not think it's a problem with one of the drives. Neither the CPU or the GPU are overclocked, the RAM is operating at 3200 mHz.
  • Disconnect from internet
  • Uninstall gpu driver DDU (clean and do not restart).
  • Uninstall all the processors on device manager (should be 12 on yours, also when it asks for restart, click on no) like this:
  • Restart the pc to bios, and update to the latest bios. Then go to bios again after update and load default or optimized settings.

  • boot up to windows and install the latest AMD Chipset driver, reboot, go to power plan, choose amd ryzen balanced, and connect to internet.

  • Install the latest radeon driver.

    *do this all offline until reboot after installing chipset driver, also you may reboot to bios after all of this to set the XMP (and previous settings you did) and make sure ram is on slot 2 and 4 if you use 2 sticks. Download needed files (highlighted word) before doing step 1, do the step by orders.

  • And check windows update (and optional updates) if there is any and install them (except chipset in optional update).
Make sure the psu connected to the gpu is 1 pcie cable per 1 slot (use main cable, not the branches/split) like this:
 

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