Anti virus software problem

[shadowhunt]

when i start xp i get a window opening with AVG folders in it.
this has only just started to happen.
any idea to stop this happening and return to normal startup?

 

[noidea_77]

What is a "window opening with AVG folders in it"? An Explorer window or did you install AVG by mistake and it asks for configuration now?

 

[shadowhunt]

What is a "window opening with AVG folders in it"? An Explorer window or did you install AVG by mistake and it asks for configuration now?

yes,its an explorer window that opens with AVG folders in it.
the address line is
C:\Documents and Settings\my name\Application Data\AVG

(changed to my name as dont want to show full real name)

was thinking about uninstalling,then downloading AVG then reinstalling it.
thought would ask here before i do that incase there is better advice on here.

 

[shadowhunt]

What is a "window opening with AVG folders in it"? An Explorer window or did you install AVG by mistake and it asks for configuration now?

 

[shadowhunt]

i uninstalled AVG rebooted windows and the folder still opens up even though AVG had been uninstalled.
have reinstalled it and same window still opens when windows starts up.

 

[noidea_77]

So it must be an entry in the startup folder or a run entry in the registry. Check the startup folder first, the stratup process with msconfig.exe next. If that doesn't help try autoruns.exe from the sysinternals pack.

 

[shadowhunt]

nothing in the startup folder,no mention of it in startup tab of msconfig,only the - avgui "C:\programfiles\AVG which loads AVG as normal.no mention of C:\Documents and Settings\my name\Application Data\AVG.
sorry for my ignorance but dont know how to use autoruns.exe from sysinternals pack.
dont know where to find sysinternals pack,never used or heard of it before.
if someone can tell me how to run autoruns.exe from the sysinternals pack would be helpfull.
thanks for the input so far.

 

[noidea_77]

http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx

 

[shadowhunt]

http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx

thanks ,will try that out later today when i get time and report back.

 

[shadowhunt]

http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx

just downloaded it and ran it.
found and unticked the box with the same pathline i mentioned that was opening that explorer window.
rebooted xp and no longer getting that window opening at start up,many thanks for the advice and link.
problem solved.