So I recently bought this mouse from Amazon, and downloaded the manual and the software to change the dpi and color from the official website of Redgear. On opening the software, I get a popup saying "Finding the device" and clicking OK doesn't change anything. Unable to access the different menus and even change the different keybinds. The software isn't frozen or unresponsive. Any suggestions/fixes are welcome. Also to mention, I am able to use the mouse otherwise without any problem, just unable to access the software.