[SOLVED] Any moving images crashing laptop.

[ladycowpack]

Hi,

SSD gave out, replaced and formatted with a new NVMe ssd. Laptop working fine until any moving images are loaded on the browser (GIFS & Videos primarily).

Only thing I can note on it is that CPU usage bolts up to 80+% as soon as this happens then the whole laptop crashes and needs to be restarted manually.

Any help would be fab.

Soph

 

[rgd1101]

laptop make and model?
what os?

 

[ladycowpack]

laptop make and model?
what os?

W10 and Acer Swift SF315-41

 

[rgd1101]

https://www.acer.com/ac/en/US/content/support-product/7487?b=1
try installing the Power Management ?

Check the cpu/gpu temp?

 

[ladycowpack]

temps are okay, installed that and still same issue

 

[rgd1101]

update to the latest windows 10? gpu driver?

 

[ladycowpack]

reinstalled the GPU drivers for the third time and it finally worked. Thanks buddy, didn't expect it to be that considering I'd already done it!