[SOLVED] Any others having this issue?

[simon77047]

Last May I built a gaming computer and I specifically bought ASUS Maximus x Hero (wi-fi) motherboard because of Sonic Studio 3 and Sonic Radar. For whatever reason it is not picking up my games except for Fall Out 4. I have games from UBsoft, Bethesda, Epic, Microsoft, etc, I'm thinking what's going on? ASUS tech support is a complete waste of time. Thanks in advance.

 

[Roland Of Gilead]

Please list your exact specs: CPU/Mobo (you have already)/GPU/Ram/PSU.

Your motherboard choice should not interfere with games loading, if that's what you mean!? What does 'It's not picking up my games' mean, can you explain what you meant by that?

 

[simon77047]

Sorry, sure. Specs are as follows: CPU I7-8700k @ 5MHz; Ge Force GTX 1080ti; GSkill 32GB 4133 MHz; CPU voltage 1.392-1.408.
Under the games tab in Sonic Radar only Fall Out 4 is listed. I have been trying to force it to add Metro Exodus among others to the support list, but it won't. I can't find information on the problem anywhere.

 

[Roland Of Gilead]

I don't see much about it either, but have come across this: https://www.asus.com/support/FAQ/1038250/

Not sure if there are answers in there. If the games don't have support for 5.1 or better they won't be recognized. But I suspect they do have that support. Sorry, I can't be more help, but its the software rather an issue with the game per se. Software just seem to work very well, and your not the first to post about issues with it recognizing games.

 

[simon77047]

Thank you, Keith. I think there very well might be an answer in the link you sent. At least it provides an email for questions. Again, thank you.

 

[AllanGH]

Did you do a fresh install of the operating system, or did you attempt to directly re-use an old hard drive?

 

[simon77047]

Old hard drive? My system has both a Samsung SSD 860 EVO 500GB and a Crucial MX500 SSD 1TB Both installed less than one year ago. I did re-install the Sonic drivers though.

 

[Roland Of Gilead]

Thank you, Keith. I think there very well might be an answer in the link you sent. At least it provides an email for questions. Again, thank you.

No problem. You are welcome. I will watch for the thread and updates you may have. Let us know if you resolve it so we can learn about it too!

Have a great day.