Question AnyDesk Wake-on-LAN not functioning on ASRock Z390 Phantom Gaming 6 motherboard ?

[zillah]

Dear Experts

First time I am using not paid AnyDesk I have got a desktop windows 10 and motherboard ASRock Z390 Phantom Gaming 6 with latest BOIS firmware,,,,I enabled Walk on LAN as per the instructions below :

https://forum.asrock.com/forum_posts.asp?TID=13271&title=wake-on-lan



I set up unattended access and then I followed the instructions below to apply it to Network Adapter (Ethernet not WiFi)

https://support.anydesk.com/knowledge/wake-on-lan#How_to_set_up



Enable Wake-On-LAN in your OS:

1. For Windows 7/10:
   1. Open Start menu
   2. Search for “Device Manager”
   3. Expand the “Network Adapters” section
   4. Right mouse click on the network card and go to Properties
   5. Select Tab "Advanced"
   6. Scroll down in the list to find “Wake on Magic Packet”
   7. Change the value to “Enabled”
   8. Click the Power Management tab
   9. Set “Allow this device to wake the computer” and “Only allow a magic packet to wake the computer” to enabled
   10. Click OK
   11. Deactivate fast startup
       1. Open Settings
       2. System
       3. Power & Sleep
       4. Additional power settings
       5. Choose "what the power buttons do"
       6. Uncheck the option "Turn on fast startup"

For a testing purpose I put the desktop on sleep ? I am not sure if I need to put on sleep or shut it down ?

And tried to access it from my laptop and when I clicked on power it says (forget and not sure couldn’t find a device to start walk on LAN



Thx

 

[helpstar]

check the settings in BIOS again, after updating the BIOS it might be disabled by default

can you access the PC in general?

only in sleep mode WOL should work.
if it´s shut down or hibernate, it´s off

are you trying to wake it via internet or LAN?

 

[zillah]

Thx helpstar

check the settings in BIOS again, after updating the BIOS it might be disabled by default

It is enabled

can you access the PC in general

Yes no issue

only in sleep mode WOL should work.
if it´s shut down or hibernate, it´s off

Noted

 

[bill001g]

Your problem is likely microsofts decision to implement all their own sleep,hibernate and wake features. For what ever reason BIOS manufactures now allow windows to change these settings. So even if you manually set the option in the bios if you click the wrong thing in windows power saving setting it changes stuff. We really need a consumer friendly alternative to microsoft.

In any case wake on lan was very flaky even many years ago when we used to use it when we were running racks of test servers. You many times had to send the wake command multiple times for it to really work.

What I have found works much better is to use one of the fancy power plugs that lets you remotely turn off and on the machine. You can then use the BIOS option that says boot on power restore. This seems to work much more consistently.

The added benefit is many of the power plugs can be remotely access over the internet so you can reboot the server outside your house.

Although there are web sites that try to claim they can make wake on lan work from outside your house most of the instructions do not actually function when the time exceeds say 15 minutes. The better sites talk about why you have to solve the problem of mac time outs which you need special router features to accomplish that almost no consumer router has.

 

[zillah]

Thx bill001g for your feedback