Anyone Have Experience Refusing a Newegg Delivery?

dragonborn123

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Nov 19, 2013
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Tonight I mistakenly ordered a wrong model of memory from Newegg, and didn't realize my mistake until about two hours later. Needless to say, I scrambled to cancel the order, but somehow it had already shipped. So I contacted customer service to see what I should do, and the rep instructed me to refuse the package, and once the package was returned to Newegg I would receive a refund.

Now call me cynical, but I have a lot of experience with customer service (on other sites) giving out incomplete or incorrect information, so I just wanted to post something here and see if refusing the package is the correct course of action. Also, will I be charged for the shipping, even if the shipping for the item was "free"? Anybody have experience with Newegg returns, who can fill me in?

Thanks.
 
Solution
If you refuse the package they will refund your credit card (or whatever you used to pay with). Basically it will be as if the order never happened.