I've just bought a Huawei Matebook X Pro and an Aorus 1070 Gaming Box. The eGPU is not being properly detected by the laptop.
Assistance in troubleshooting appreciated - want to exhaust all my options before considering return as I'm currently not in country of purchase :/
- eGPU has been plugged into mains, and TB3 cable plugged into the laptop
- No fans or LEDs from Gaming Box turns on when given power (is this normal? Note that it's never been setup)
- Laptop gets power from eGPU TB3 cable - shows as chargin
- Mouse / Keyboards plugged into eGPU aren't detected by laptop
- The USB A power outlet on the eGPU works - powers a laptop cooler
- When TB3 cable is plugged into laptop while on, the new device chime plays, and then almost immediately the device unplugged chime plays
- No Thunderbolt device is detected
- Tried multiple TB3 cables and power cables
Assistance in troubleshooting appreciated - want to exhaust all my options before considering return as I'm currently not in country of purchase :/