Question Aorus Engine and RGB Fusion don't detect my Aorus Waterforce x240 ?

viper23

Distinguished
Jul 21, 2013
84
1
18,645
I just purchased Aorus Waterforce x 240 and installed in the following rig:

Motherboard: ROG Strix B760f
CPU: i5 12400f
RAM: XPG Lancer DDR5 5200 Mhz
GPU: Aorus Rx580 8Gb
PSU: Antec Earthwatts gold pro 750w
Case: Antec Nx600
Monitor: Aorus F27Q

I have latest bios version, RGB Fusion and Aorus Engine, also I have tried reinstalling the aio but both softwares can't detect my aio thus I can't control the LCD screen :( .. LCD screen only shows "cpu model name 3.8Ghz" doesn't detect my cpu :( I have attached the micro usb cable to usb 2.0 header as mentioned in guide but still didn't work.

Please help me with this issue

Thanks