The company i would expect all out lies from, the above just enforces it. A company so arrogant that they lie their customers right in the face even when they are at fault clearly deserves no customers! Only a fool would believe in them!As for Apple, the company originally told Honan that his was a case of both the customer's data being compromised by a person who had acquired personal information and internal Apple policies not being followed completely. However, Honan said in his Wired post that he was able to verify the hackers' access technique by performing it on a different account. Not only that, but AppleCare staff told him twice that billing address and last-four-digits were enough to verify someone's identity.