[SOLVED] Apple Watch failed update - no internet ?

[DirtyDiaper]

Hi,
I’m trying to setup my a series 1 Apple Watch but I’m running into an error.

The watch is wiped and reset.

So I begin by pairing my phone and watch by scanning the picture, then it notifies me that a software update is needed.

When trying to update, I get an error message saying: “checking for software update failed because you are not connected to the internet”, however I 100% am connected to internet.

I’ve tried multiple times, unpairing the watch and resetting it. I’ve also tried a force restart and it won’t work.

Any advice?

 

[COLGeek]

Not to be insulting, but have you performed the steps outlined here?

Set up your Apple Watch

Learn how to use your iPhone to set up your new Apple Watch.

support.apple.com

Is your iPhone (I assume that is what you have) up to date and does it "see" the watch?

 

[DirtyDiaper]

Solved: resetting network settings on my iPhone fixed it

 

[COLGeek]

Good job sorting it out.