Arctis 7 Broken Mic Help!

[tatonka167]

There is a light on my Arctis 7's mic and it will not work. See picture.

https://drive.google.com/file/d/0B5wekjAi4MjLMnpISEo2V0c4SF9PNllybGZHTmFQYXRZSUNr/view?usp=sharing

 

[Ralston18]

Not sure what can be done per se.

Is the light configurable: i.e., color, on/off?

If so, check the configuration. Otherwise - RMA.

 

[tatonka167]

Not sure what can be done per se.

Is the light configurable: i.e., color, on/off?

If so, check the configuration. Otherwise - RMA.

No,
There is so reconfigurable option. I'm mad bc I have already gone through 2 headsets with this problem and done RMA.

 

[Grugbug]

I read that on the bottom of the left cup is a hole with a reset button in it. Use a toothpick and see if you can push the button. The reset fixes a lot of issues with charging and mic.

Just checking, is your mic mute button on the back of the left cup pressed in?

 

[tatonka167]

I read on that on the bottom of the left cup is a hole with a reset button in it. Use a toothpick and see if you can push the button. The reset fixes a lot of issues with charging and mic.

Just checking, is your mic mute button on the back of the left cup pressed in?

OMG LOL. that fixed it. I just had to reset. thank you so much.

 

[Grugbug]

I read on that on the bottom of the left cup is a hole with a reset button in it. Use a toothpick and see if you can push the button. The reset fixes a lot of issues with charging and mic.

Just checking, is your mic mute button on the back of the left cup pressed in?

OMG LOL. that fixed it. I just had to reset. thank you so much.

Glad I could help.