Question Arctis 7+ (wireless) white noise ?

Freddolam

Commendable
Mar 30, 2020
20
0
1,510
0
Hello
I got the new wireless Arctis 7+ headphones and I have noticed a constant white noise when my volume slider (on the headphones) was all the way up. I read online to set the on-headset volume wheel to 100%, but I want a consistent volume in my headphones because the volume wheel is smooth.
This problem occurs even when my mic is muted (not sidetone issue).
Any possible solutions? Thank you!
 

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