are these temps ok? My PC keeps shutting down

[Shaun98]

Hi, Ive had my PC a week or two and it seems to randomly shut down when i play games or whatever, ive posted a picture below of my realtemp scores and im wondering if these are ok?

If these are ok is there anything else i can do/check? Im worried im damaging my computer

Thanks

 

[jkhoward]

Those.. don't seem entirely accurate. Have you tried another program to verify temperatures? If those are your temps, those are great.

 

[Ecky]

Idle temps mean nothing. What are they under the types of load when your PC is shutting down?

Generally speaking, overheating will not cause your PC to restart. What's more likely the case is your power supply is failing.

 

[Shaun98]

No i haven't tried any other programs do you know any good ones. I have just ran a benchmark for my GPU called valley benchmark. (My GPU was the only thing i didnt upgrade when building my PC as im waiting for pascal) and the temps are running at around 98c and that sounds bad...
Heres an image of my benchmark

Also My PSU is brand new and its an evga supernova 850 gold+ PSU so couldnt see that being the issue. And how would i go about checking temps as it shuts down?

 

[MnMWizard]

Get another program like MSI afterburner or another trusted app, half of those temps are below room temp.

 

[jkhoward]

What does the temperature state in the BIOS? 98C can be on the higher side for a GPU during NORMAL gaming, but that is pretty average for a benchmark.

 

[Shaun98]

AMD Settings is saying different temps however

 

[Shaun98]

ill check bios now and get back to you

 

[Shaun98]

heres the msi afterburner results they seem pretty similar to realtemp

 

[jkhoward]

Can you list full system specifications?

 

[Shaun98]

Sure, Specs are -
AMD R9 270 GPU
Intel I7 6700K CPU
Noctua ND15 Cooler
Evga supernova 850w gold+ modular PSU
G.Sport 16gb 3200mhz RAM
And an ASROCK z170 Extreme7+ ATX MOBO
Case is a NZXT Phantom 530


Also heres the pictures from bios

And

 

[jkhoward]

So, the applications aren't reporting temperatures properly at least for the CPU. You can add the difference to the results you posted earlier and get a general idea of what the temperatures are.

So your max temp is around 78 C which shouldn't be causing issues... however, that is high for stock not overclocking.

Did you recently build the PC?

Are the fans installed and working properly? Are the blocked? Facing the wrong way?

 

[Shaun98]

Yeah built the PC for my 18th which was end of april but havent used it that much due to the issues im having. is it safe to use and do you know what can i do to fix it?

 

[jkhoward]

Wait, so is it overclocked? The voltage looks a little high but I haven't overclocked Skylake yet. If you're overclocking, I would restore defaults for now and possibly re-seat the heat sink/verify that is is installed properly (brackets behind motherboard, fan direction, etc).

 

[Shaun98]

Also about the fans how do i know what way to face them?

 

[jkhoward]

Generally, the side with the wire is blowing out.

EDIT: You want the air to be blowing from the front of the case to the back unless you have some funky setup.

 

[Shaun98]

not as far as i know how can i tell if its OverClocked? I haven't messed around with anything to overclock it

Also when i got the mobo i accidentally touched the CPU socket only very lightly could that be the cause of my problem?

 

[jkhoward]

No, unless you think you damaged some of your pins. I just noticed that you're not overclocking based on the clocks I see in the BIOS. I guess those temps are OK for Skylake.

 

[Shaun98]

just a quick question about the fans you mentioned how can i tell what way the fans are blowing? Would it be blowing in A or B direction on this image?

 

[jkhoward]

It would be blowing towards B. The "sticker" side is generally the exhaust.

 

[Shaun98]

Okay my fans are the wrong way... Would this make a big difference or is there anything else i can do to improve temps?

 

[jkhoward]

Having your fans facing the wrong way can definitely cause issues. Did you apply the thermal paste or was it pre-installed? If this is your first time building a PC, you may want to read a few guides to applying thermal paste while you're opening the case and verify the bracket is installed properly on the back as well as other fan direction.

 

[Shaun98]

i did read a few quides and put a pea size amount of thermal paste on my cpu and watched a youtube video of how to install the cooler. think im going to have to unmount the cooler and check the cpu ill post on here once ive done it. thanks for your help

 

[jkhoward]

Yup, no problem. Don't forget to select best answer 😀

 

[Shaun98]

I will do appreciate the help