Arrow keys not working in advanced options menu-xp

[eppy122861]

how else can i geti into safe mode or last known good config.

 

[aford10]

Boot into the BIOS (delete key on startup). Make sure your type (USB or PS2) of keyboard is enabled.

 

[eppy122861]

thank you so much it solved that problem but now no matter what i select it brings me back to the advanced options menu

 

[aford10]

Do you have a windows disc?