Question Artifacts from new RTX 3080

[Bounceplus1]

Hello,

I bought a RTX 3080 to replace my old GTX 1070ti, however I've been experiencing some graphical errors with it, predominantly black squares and white flashes while in certain games. I've done all the usual fixes like updating BIOS/fresh reinstall of graphics drivers, but I'm honestly a bit stumped, especially given how some games are fine and others are not and it seems to be different graphical settings that are triggering the artifacts, sometimes even when everything is turned down as low as it can go. Not sure if I've just got a dud card or if I've been really stupid somewhere along the way.

I've put a screenshot of one of the artifacts below and a dump of system information, but in short; Ryzen 7 3700x CPU, RTX 3080 GPU, 64GB RAM & 850W power supply.

Cheers in advance

Screenshot of TW:WH3 benchmark

OS Name Microsoft Windows 11 Home
Version 10.0.22621 Build 22621
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name DESKTOP-PCTAW98
System Manufacturer System manufacturer
System Model System Product Name
System Type x64-based PC
System SKU SKU
Processor AMD Ryzen 7 3700X 8-Core Processor, 4051 Mhz, 8 Core(s), 16 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 4602, 23/02/2023
SMBIOS Version 3.3
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer ASUSTeK COMPUTER INC.
BaseBoard Product TUF GAMING X570-PLUS (WI-FI)
BaseBoard Version Rev X.0x
Platform Role Desktop
Secure Boot State Off
PCR7 Configuration Elevation Required to View
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume4
Locale United Kingdom
Hardware Abstraction Layer Version = "10.0.22621.1413"
Username DESKTOP-PCTAW98\aidan
Time Zone GMT Summer Time
Installed Physical Memory (RAM) 64.0 GB
Total Physical Memory 63.9 GB
Available Physical Memory 53.8 GB
Total Virtual Memory 67.9 GB
Available Virtual Memory 55.1 GB
Page File Space 4.00 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualisation-based security Not enabled
Windows Defender Application Control policy Enforced
Windows Defender Application Control user mode policy Off
Device Encryption Support Elevation Required to View
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualisation Enabled in Firmware No
Hyper-V - Data Execution Protection Yes

Name NVIDIA GeForce RTX 3080
PNP Device ID PCI\VEN_10DE&DEV_2216&SUBSYS_138B196E&REV_A1\4&2AE1B128&0&0019
Adapter Type NVIDIA GeForce RTX 3080, NVIDIA compatible
Adapter Description NVIDIA GeForce RTX 3080
Adapter RAM (1,048,576) bytes
Installed Drivers C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_50916785244854f2\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_50916785244854f2\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_50916785244854f2\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_50916785244854f2\nvldumdx.dll
Driver Version 31.0.15.3141
INF File oem2.inf (Section071 section)
Colour Planes Not Available
Colour Table Entries 4294967296
Resolution 2560 x 1080 x 89 hertz
Bits/Pixel 32
Memory Address 0xFB000000-0xFC0FFFFF
Memory Address 0x0000-0x1FFFFFF
I/O Port 0x0000E000-0x0000EFFF
IRQ Channel IRQ 4294967267
Driver C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\NV_DISPI.INF_AMD64_50916785244854F2\NVLDDMKM.SYS (31.0.15.3141, 55.55 MB (58,244,656 bytes), 01/04/2023 20:28)

 

[punkncat]

If this is a new graphics card, I think my first move would be to return/exchange the card. This is based on some assumptions about the quality of that power supply and no other issues present prior to or caused during this upgrade.

 

[Bounceplus1]

If this is a new graphics card, I think my first move would be to return/exchange the card. This is based on some assumptions about the quality of that power supply and no other issues present prior to or caused during this upgrade.

Cheers, yeah I thought that might be the case. I've raised a ticket with the website I bought it from, but just thought I'd check to see if I was being really thick and had missed something. The PSU is a Corsair RM850e gold and there weren't any issues prior to installing the new card.

 

[punkncat]

Yes, that should be more than sufficient and is a quality unit.

Artifacting, outside of driver issues, is often a bad news situation. In the meantime, you could attempt to turn down the voltage and speed of the GPU and memory in the card with something like Afterburner to see if the issue resolves itself enough to be useful.