Question Artifacts & glitches in BIOS screens on new build ?

[Zellas]

Hello,

Motherboard: Gigabyte B650 Eagle AX
CPU: AMD 5 9600X
Cooler: Arctic Freezer 36
M2: WD Black SN770 2tb
RAM: Patriot Viper Venom 2x16 GB 6000Mhz CL30
PSU: Thermaltakke Toughpower GF3 - 850W

i build new pc and when i start it it shows glitches/ artifacts in the BIOS screens. I have no Windows yet. Also no GPU installed. I tried taking out Ram sticks and moving them to different slots one by one but it did not help. Also when i installed them on A1 or B1 slot that is not marked as install first bios did not start at all.
Bios is in version F33 the newest i coud get.

Also there is no GPU installed because i did not buy one yet. And no windows or any system, pc just build yesterday but when i tried to launch windows installer same glitches were happening. Im using DP cable to connect monitor. And monitor and cable are good cos i tried them with my old pc just now and its working fine. Below is short video and photo how it looks. Can anyone help with this ?

photo
video

 

[Lutfij]

Also when i installed them on A1 or B1 slot that is not marked as install first bios did not start at all.
Rams should always go onto slots A2 and B2.

Bios is in version F33 the newest i coud get.
https://www.gigabyte.com/Motherboard/B650-EAGLE-AX/support#support-dl-bios
The latest if version F34a. Flash to that version, clear the CMOS and then see if the issue persists.

What is the make and model of your monitor?

 

[Zellas]

I updated BIOS to F34a, it did not help with issue.
I put 1 stick of RAM in A2 slot.
Checked separately both of them. No diference.
My monitor is Benq GW2765.

 

[helper800]

I updated BIOS to F34a, it did not help with issue.
I put 1 stick of RAM in A2 slot.
Checked separately both of them. No diference.
My monitor is Benq GW2765.

Did you clear CMOS? There are only a few things this could be. Its either a fault in the motherboard at the port, the traces, or the CPU socket, or the CPU itself. I would bet its the CPU in this case, though, that is my gut feeling. Probability wise, its more likely the motherboard. Personally, I would return both the CPU and the motherboard for new ones if they are within the return period.

 

[Zellas]

Yes, CMOS cleared.
Unfortunately i had some issues with delivery times and this 2 parts MOBO and CPU are past return time already. This build has been so unlucky for me 🙁 I tried taking cpu off and on again but it had no effect.

 

[helper800]

Yes, CMOS cleared.
Unfortunately i had some issues with delivery times and this 2 parts MOBO and CPU are past return time already. This build has been so unlucky for me 🙁 I tried taking cpu off and on again but it had no effect.

RMA the motherboard and potentially the CPU as well unless someone else has some different suggestions.

 

[Zellas]

RMA the motherboard and potentially the CPU as well unless someone else has some different suggestions.

RMA= return to shop for potential warranty/refund i assume ?

 

[helper800]

RMA= return to shop for potential warranty/refund i assume ?

An RMA is a return merchandise authorization and is usually done with the manufacturer of the item. So AMD for the CPU, as an example.