Question Artifacts/Graphics Bugs after new Card

[DarkG4m3r]

Hi Community,

In Nov 2024 i bought a new Graphics Card (4070 Super from Zotac, had a 2070Super from Gigabyte). After that, i realised that some games got artifacts and graphic glitches, most of the time there are green and pink dots flying around. Not everytime and not in every game. Windows itself is fine. This dots are just in games. First i thought about the driver. So i updated, then reinstalled the whole drive (also with DDU). Nothing, i feel that now i does happen not thaaat often, but it is not gone. So my next thing was Windows. I did a complete WIndows reinstall. Same thing.

I controlled over and over again my temps with HwInfo. Over the past months, the avg is around 75 degrees. Hotspot is around 80 degrees.
Tried to change cables, tried other displays, tried other GPU Slots... nothing. Updated my Chipset, BIOS and so on... nothing. Tried to repair the games which are affected.
Benchmarked every bit of my PC with OCCT. CPU, RAM, GPU, VRAM... everything fine after 10min of Benchmarks.

Funny thing: its not in every game. In some games like Last of Us it happens in shaders like water. Also Anno 1800 it does happen only in Water. In Tarkov its everywhere with smaller dots and also sometimes like in this clip below. Other games like Assassins Creed Shadows are completley fine, no artifacts there.

Here the Video of the Artifacts: https://streamable.com/820em1
Interesting about this clip: the game gone dark... and UI and other elements (like Inventory) are NOT impacted. Like when im in inventory, the dots and artifacts are BEHIND the inventory UI. Strange....

Does anyone know, what could it be?

Thanks in advance... and greetings from Italy!

My Setup:
CPU: AMD Ryzen 7 5700X3D
Mainboard: X570 Aorus Elite
RAM: 32GB RipjawV 3200Mhz CL16
GPU: Zotac 4070 Super 12GB VRAM
Case: NZXT h510i
NT: Seasonic Focus GX 550
Displays: 2x ASUS TUF Gaming VG27AQ1A

 

[COLGeek]

Your PSU is underpowered from the recommended PSU wattage:

https://www.zotac.com/us/product/gr...-rtx-4070-super-twin-edge-oc-12gb-gddr6x#spec

If you are overclocking anything (CPU, GPU, memory), stop and revert to stock. That will lessen the load on the GPU.

It is also possible that your GPU is defective, testing in another system will help isolate that possibility.

Last easy thing to check is to verify that your motherboard BIOS is fully up to date.

 

[DarkG4m3r]

How to check if my GPU is defective?
Everything is stock...
BIOS is up to date.

 

[COLGeek]

Try testing in another PC that has the proper wattage (or better) PSU - OR - swap in an appropriate PSU into your PC.

 

[DarkG4m3r]

I see. I could try the PSU (750W Seasonic) from my brother. Thanks!

 

[drivinfast247]

Try deleting the shader cache


"To either use the NVIDIA Control Panel to disable and then re-enable the shader cache, or manually delete the cache files in the Windows Explorer.
Method 1: Using the NVIDIA Control Panel
Open the NVIDIA Control Panel: Right-click on your desktop and select "NVIDIA Control Panel".
Navigate to Manage 3D Settings: Click on "Manage 3D settings".
Disable Shader Cache: In the Global Settings tab, find "Shader Cache" and set it to "Disabled".
Apply Changes and Reboot: Click "Apply" and then restart your computer.
Re-enable Shader Cache: After restarting, go back to the NVIDIA Control Panel and set "Shader Cache" back to "Driver Default" or your desired setting.
Method 2: Manually Deleting Cache Files
Open File Explorer: Open Windows File Explorer.
Navigate to the Shader Cache Folders:
GLCache: Navigate to %USERPROFILE%\AppData\Local\Temp\NVIDIA\GLCache.
DXCache: Navigate to %USERPROFILE%\AppData\Local\Temp\NVIDIA\DXCache.
NV_Cache: Navigate to %USERPROFILE%\AppData\Local\NVIDIA Corporation\NV_Cache.
Delete the Contents: Select all files and folders within each of these folders and delete them.
Restart your PC: After deleting the files, restart your computer."

 

[COLGeek]

I see. I could try the PSU (750W Seasonic) from my brother. Thanks!

Make sure you only use power cables that came with each PSU, don't mix them.

 

[DarkG4m3r]

Try deleting the shader cache


"To either use the NVIDIA Control Panel to disable and then re-enable the shader cache, or manually delete the cache files in the Windows Explorer.
Method 1: Using the NVIDIA Control Panel
Open the NVIDIA Control Panel: Right-click on your desktop and select "NVIDIA Control Panel".
Navigate to Manage 3D Settings: Click on "Manage 3D settings".
Disable Shader Cache: In the Global Settings tab, find "Shader Cache" and set it to "Disabled".
Apply Changes and Reboot: Click "Apply" and then restart your computer.
Re-enable Shader Cache: After restarting, go back to the NVIDIA Control Panel and set "Shader Cache" back to "Driver Default" or your desired setting.
Method 2: Manually Deleting Cache Files
Open File Explorer: Open Windows File Explorer.
Navigate to the Shader Cache Folders:
GLCache: Navigate to %USERPROFILE%\AppData\Local\Temp\NVIDIA\GLCache.
DXCache: Navigate to %USERPROFILE%\AppData\Local\Temp\NVIDIA\DXCache.
NV_Cache: Navigate to %USERPROFILE%\AppData\Local\NVIDIA Corporation\NV_Cache.
Delete the Contents: Select all files and folders within each of these folders and delete them.
Restart your PC: After deleting the files, restart your computer."

Good tip, will try before changing PSU.

Make sure you only use power cables that came with each PSU, don't mix them.

Sure thing!

 

[DarkG4m3r]

Try deleting the shader cache


"To either use the NVIDIA Control Panel to disable and then re-enable the shader cache, or manually delete the cache files in the Windows Explorer.
Method 1: Using the NVIDIA Control Panel
Open the NVIDIA Control Panel: Right-click on your desktop and select "NVIDIA Control Panel".
Navigate to Manage 3D Settings: Click on "Manage 3D settings".
Disable Shader Cache: In the Global Settings tab, find "Shader Cache" and set it to "Disabled".
Apply Changes and Reboot: Click "Apply" and then restart your computer.
Re-enable Shader Cache: After restarting, go back to the NVIDIA Control Panel and set "Shader Cache" back to "Driver Default" or your desired setting.
Method 2: Manually Deleting Cache Files
Open File Explorer: Open Windows File Explorer.
Navigate to the Shader Cache Folders:
GLCache: Navigate to %USERPROFILE%\AppData\Local\Temp\NVIDIA\GLCache.
DXCache: Navigate to %USERPROFILE%\AppData\Local\Temp\NVIDIA\DXCache.
NV_Cache: Navigate to %USERPROFILE%\AppData\Local\NVIDIA Corporation\NV_Cache.
Delete the Contents: Select all files and folders within each of these folders and delete them.
Restart your PC: After deleting the files, restart your computer."

That did nothing...

 

[drivinfast247]

That did nothing...

Try rolling back to an older GPU driver version.

 

[DarkG4m3r]

Try rolling back to an older GPU driver version.

Already did... 566.xx something. Most stable version before Nvidia 5000er series.
I installed another/older GPU, now im testing tarkov.

 

[JayGau]

Did this begin right after you got the card in November? If it started more recently, like in January, the culprit could really be the Nvidia 572.xx drivers that are still a mess. If it's the case, just install 566.36. But the first 572.xx driver got released in January so if your problem started before that it's most likely something else.

Edit: I wrote this while you posted your latest comment, so disregard the paragraph above.

And I agree with COLGeek, your PSU is below the minimum recommended by Nvidia (650 W) and that could definitely causes some artifacts if your system power draw comes close to the limit.

 

[drivinfast247]

Already did... 566.xx something. Most stable version before Nvidia 5000er series.
I installed another/older GPU, now im testing tarkov.

Ok, the free remedies are used up. Now to try as stated above and get a new PSU. If that doesn't work then on to replacing the GPU.

 

[DarkG4m3r]

Did this begin right after you got the card in November? If it started more recently, like in January, the culprit could really be the Nvidia 572.xx drivers that are still a mess. If it's the case, just install 566.36. But the first 572.xx driver got released in January so if your problem started before that it's most likely something else.

And I agree with COLGeek, your PSU is below the minimum recommended by Nvidia (650 W) and that could definitely causes some artifacts if your system power draw comes close to the limit.

Sure? The 2070super (my old card) has a TDP of 215. The 4070 Super 220. THe 2070 was okay.

 

[JayGau]

Sure? The 2070super (my old card) has a TDP of 215. The 4070 Super 220. THe 2070 was okay.

I cannot be sure of anything since I am not an Nvidia engineer, but I would personally never build a computer with a PSU that is below the minimum recommended wattage. It's more complicated than simply adding numbers. PSUs have a power efficiency curve, hardware have power draw spikes that can go much higher than their TDP, a new combination of hardware can draw more power (like if you were GPU bottlenecked with the old card, you CPU was doing less work than it does now so your new system draws more power), etc.