Question Asrock AB350 PRO4

Sep 16, 2019
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Hello,

I Am having freezes and Hangs up on my Ryzen 5 2400G and i am using a bios version 5.80 could you please tell me until where can i update to fix my issue? If i can upgrade it to 6.20 cause i am not sure if my processor is supported by that BIOS. Kindly please help Thank you. My ram is Ballistix sport 2X - 2666 4gb
 
Do not go past 5.80 on that motherboard. Anything over that version is not for the Raven Ridge CPU you're using.
But i am still having issues on it. Freezes issues at most it only goes stable a bit if i will fix the DRAM voltage and the MHZ of it like i am using 2666 mhz I had customize it to 2933 and 1.3750 voltage it is more stable than a non oc RAM. But i have read somewhere in this forum that it can be upgraded to 6.30?
 
Is this possible to rollback my Bios version?
You can try it. If it doesn't allow it the program will tell you something like 'valid BIOS not found' or hopefully something more helpful like 'bios version not supported' or even 'version regression is not allowed'.

But even if it does say that it's POSSIBLE to roll back by using a UEFI command line BIOS update utility and using switches that tells the program to basically ignore version checking and checksum testing. THAT'S VERY DANGEROUS as you can use literally ANY file to load random junk into the BIOS. The only reason to consider this is if it's unuseable otherwise and turning it into a brick isn't going to leave you any worse off. If you know a super-geek, it's best to lure them over with a case of his favorite brew and see if he can help.
 
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You can try it. If it doesn't allow it the program will tell you something like 'valid BIOS not found' or hopefully something more helpful like 'bios version not supported' or even 'version regression is not allowed'.

But even if it does say that it's POSSIBLE to roll back by using a UEFI command line BIOS update utility and using switches that tells the program to basically ignore version checking and checksum testing. THAT'S VERY DANGEROUS as you can use literally ANY file to load random junk into the BIOS. The only reason to consider this is if it's unuseable otherwise and turning it into a brick isn't going to leave you any worse off. If you know a super-geek, it's best to lure them over with a case of his favorite brew and see if he can help.
I have seen a quiet video out here
View: https://www.youtube.com/watch?v=ZzqwjVDKAnU
and i also read some threads from forums that even higher asrock motherboards like x370 x470 do it. Hope it works on me too i wanted to take the risk cause if i will wait for RMA it will take a long.
 
Hello,

I Am having freezes and Hangs up on my Ryzen 5 2400G and i am using a bios version 5.80 could you please tell me until where can i update to fix my issue? If i can upgrade it to 6.20 cause i am not sure if my processor is supported by that BIOS. Kindly please help Thank you. My ram is Ballistix sport 2X - 2666 4gb

What are the rest of your system specs, including make/model of the power supply? Is this something that recently started happening?
 
I have seen a quiet video out here
...
Before going to that extreme, what have you done to try and stabilize?

Asrock has some instructions to follow in case you updated to the current version improperly:
https://download.asrock.com/TSD/Display recovery SOP.pdf

I'd also do a complete uninstall and reinstall of chipset and GPU drivers, using Display Driver Uninstaller.

And, of course, a CMOS reset (turn off, remove battery, short pins several minutes then reassemble). Do that first, before anything else.
 
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What are the rest of your system specs, including make/model of the power supply? Is this something that recently started happening?
PROCESSOR: RYZEN 5 2400G
MEMORY: CRUCIAL BALLISTIX SPORT LT 2666
HDD: WESTERN DIGITAL 1TB
POWER SUPPLY: EVGA 500BV

Yes i think it started when i had updated from BIOS so if it is possible to revert back to at least the lowest one like 4.70 BIOS VERSION.
 
Before going to that extreme, what have you done to try and stabilize?

Asrock has some instructions to follow in case you updated to the current version improperly:
https://download.asrock.com/TSD/Display recovery SOP.pdf

I'd also do a complete uninstall and reinstall of chipset and GPU drivers, using Display Driver Uninstaller.

And, of course, a CMOS reset (turn off, remove battery, short pins several minutes then reassemble). Do that first, before anything else.
I had tried it all nothing happens i have 4 UNITS and i had done some Memory Timings, But still problem exists even i had tried to fix the dram voltage etc.
 
Did you do a CMOS reset, after the bios update?
Yes i did. But i am now trying to test this 5.40 if there are no more Freezing and Hang Ups hope it goes stable here. But still i have a problem for the 2666 to 2933 with voltage 1.35 it doesn't goes stable if i turn it off sometimes it doesn't save and reset again to default overclock settings.