Question Asrock and DDR4 3600 dual channel problem...

[oxill]

Hello,

I have the following problem

I have an i5 12600k + Asrock z690m bios 13.01 I downgraded it, since 14.04 did not work well with either the XMP or the system.

​

So it turns out that the RAM​

TEAMGROUP T-Force Xtreem ARGB 3600MHz CL14 16GB (2x8GB) PC4-28800 Dual Channel DDR4​

I install them A1, B1 for the dual channel and it doesn't work... if I put them A2,B2 the same, the difference is that in A2, B2 the xmp can be activated and they go up to 3600 in A1, B1 the XMP is not activated.

I have tried with RAM at 3200 and 3000 to test if it did not support the frequency in dual channel but I see that it is not... Could someone help me or do I have to buy a MOBO, because Asrock does not support dual channel in its Z690 or am I waiting for an update of the bios let's see if they fix this..


Thank you...

 

[hedwar2011]

Hello,

I have the following problem

I have an i5 12600k + Asrock z690m bios 13.01 I downgraded it, since 14.04 did not work well with either the XMP or the system.

​

So it turns out that the RAM​

TEAMGROUP T-Force Xtreem ARGB 3600MHz CL14 16GB (2x8GB) PC4-28800 Dual Channel DDR4​

I install them A1, B1 for the dual channel and it doesn't work... if I put them A2,B2 the same, the difference is that in A2, B2 the xmp can be activated and they go up to 3600 in A1, B1 the XMP is not activated.

I have tried with RAM at 3200 and 3000 to test if it did not support the frequency in dual channel but I see that it is not... Could someone help me or do I have to buy a MOBO, because Asrock does not support dual channel in its Z690 or am I waiting for an update of the bios let's see if they fix this..


Thank you...

Which version of the ASROCK z690m do you have?
1) Phantom Gaming 4
2) PG Riptide / D5
3) z690m-ITX /ax
4) Taichi

Generally speaking, you can run the 2 DIMMs in slots A2/B2 and it not cause any issues if its allowing you to run it in dual-channel and use XMP.

 

[oxill]

Which version of the ASROCK z690m do you have?
1) Phantom Gaming 4
2) PG Riptide / D5
3) z690m-ITX /ax
4) Taichi

Generally speaking, you can run the 2 DIMMs in slots A2/B2 and it not cause any issues if its allowing you to run it in dual-channel and use XMP.

Phantom Gaming 4 D4, It allows me to use it in A2, B2 but not in dual channel. and I have seen more people using the A1, B1 and dual channel leaves. But it doesn't allow me, even in a1,b2 the xmp doesn't work...