[SOLVED] ASRock Mobo dead?

[Xsolver64x]

Not sure where to go now.

Performed an ASRock istant flash from 1.2 to 2.2, or something like that, for the Ryzen 7 5800x. Was able to get the instant flash up to 20 or 30% complete, walked away for a minute and everything shut off.

Tried to boot up again and I get nothing from screen...no direction to get into Bios.

Fans and RGB work fine.

Did the MOBO just die on me? Have no idea how to get back into Bios.

Also, no operating system yet. New build. Just trying to update bios for Ryzen 7 5800x. So did the instant flash before installing OS.

Fans / Lights will run for a few minutes then all shuts down.

**tried CMOS clear button but doesn't do anythjnanything.

Key Parts
Ryzen 7 5800x
ASRock B550m Steel Legend

 

[Darkbreeze]

I'd say you need to RMA the board to ASRock or return it to your retailer if it's still under return coverage.

According to the support page for that board, version 1.2 already supported the Ryzen 5000 series processors, so it likely wasn't necessary to update and if it was necessary, how then did you run Instant flash without an older CPU since going into the BIOS is required to run Instant Flash and getting into the BIOS requires having a compatible CPU so the system can POST?

Seems there is still information here we don't have.

 

[Xsolver64x]

I'd say you need to RMA the board to ASRock or return it to your retailer if it's still under return coverage.

According to the support page for that board, version 1.2 already supported the Ryzen 5000 series processors, so it likely wasn't necessary to update and if it was necessary, how then did you run Instant flash without an older CPU since going into the BIOS is required to run Instant Flash and getting into the BIOS requires having a compatible CPU so the system can POST?

Seems there is still information here we don't have.

Thanks for the reply!

Actually, it's version 1.1 (not 1.2 as I mistakenly stated), which does not support the 5000 series cpus.

I had the 5000 series CPU in the mobo when booted into Bios and ran the flash first thing from there.

From my understanding you can access BIOS with or without cpu installed, so was able to get to BIOS and run the instant flash off my flash32.

So far I've had no luck.

I took the CMOS battery out for a while and will throw that in shortly to see if it did anything.

 

[Darkbreeze]

No, you can never access BIOS without a CPU installed on any motherboard I've ever seen. You CAN flash the BIOS, on SOME systems, without an installed CPU, but that is usually only on higher end models and a few very good mid tier ones.

That motherboard does not have BIOS flashback or anything similar from what I've seen. ASRock's Instant flash requires BIOS access and to have BIOS access you generally must have a compatible CPU installed. If you were able to access the BIOS with that CPU installed then you must have had a BIOS version installed that supported it. As far as I am aware, in like 30+ years of doing this, there isn't any way around that.

I would definitely at least try doing a hard reset. I don't believe your board has a Dual BIOS based on it's product specifications, and honestly if it only completed a portion of the update and then shut off (And hopefully you waited a while before attempting to interrupt anything because it might have been rebooting itself) then it's likely the flash failed for some reason, such as not having a FULLY compatible CPU installed, and is probably bricked now. There might be ways of still flashing the BIOS but you'll need to look elsewhere for answers on that. For most people, once bricked, it's pretty much either time for an RMA through the manufacturer or retailer, or replace with a new board.


BIOS Hard Reset procedure

Power off the unit, switch the PSU off and unplug the PSU cord from either the wall or the power supply.

Remove the motherboard CMOS battery for about three to five minutes. In some cases it may be necessary to remove the graphics card to access the CMOS battery.

During that five minutes while the CMOS battery is out of the motherboard, press the power button on the case, continuously, for 15-30 seconds, in order to deplete any residual charge that might be present in the CMOS circuit. After the five minutes is up, reinstall the CMOS battery making sure to insert it with the correct side up just as it came out.

If you had to remove the graphics card you can now reinstall it, but remember to reconnect your power cables if there were any attached to it as well as your display cable.

Now, plug the power supply cable back in, switch the PSU back on and power up the system. It should display the POST screen and the options to enter CMOS/BIOS setup. Enter the bios setup program and reconfigure the boot settings for either the Windows boot manager or for legacy systems, the drive your OS is installed on if necessary.

Save settings and exit. If the system will POST and boot then you can move forward from there including going back into the bios and configuring any other custom settings you may need to configure such as Memory XMP, A-XMP or D.O.C.P profile settings, custom fan profile settings or other specific settings you may have previously had configured that were wiped out by resetting the CMOS.

In some cases it may be necessary when you go into the BIOS after a reset, to load the Optimal default or Default values and then save settings, to actually get the hardware tables to reset in the boot manager.

It is probably also worth mentioning that for anything that might require an attempt to DO a hard reset in the first place, IF the problem is related to a lack of video signal, it is a GOOD IDEA to try a different type of display as many systems will not work properly for some reason with displayport configurations. It is worth trying HDMI if you are having no display or lack of visual ability to enter the BIOS, or no signal messages.

Trying a different monitor as well, if possible, is also a good idea if there is a lack of display. It happens.