ASRock Motherboard Question

[caden310]

So,

I recently built a new computer that wouldn't show a display. For the past week ive been trying to solve the problem, buying new RAM, listening to beep codes, but nothing seemed to work. I finally accepted that the mobo was dead and it was time to RMA. BUT! Before I was about to do so. Something came across my mind. Here is my build:

ASRock X99 Extreme4
http://www.newegg.com/Product/Product.aspx?Item=N82E16813157543

Intel 6800k
http://www.newegg.com/Product/Product.aspx?Item=N82E16819117649&cm_re=6800k-_-19-117-649-_-Product

This are the only two parts you need to know for the question. My thought was, well if the BIOS aren't updated for the motherboard, is that what is causing no display to happen? So my question is:

Does anyone know if this motherboard comes updated for the new Broadwell E processors?
And if not, Could that be why there is no display when my computer starts?

 

[MarkW]

Based on the list at http://www.asrock.com/mb/Intel/X99%20Extreme4/?cat=CPU it is updated for the Broadwell E CPU's ***IF*** the BIOS version is P3.30.

So I guess the question now is can you get into the BIOS and see what BIOS version is showing?

 

[caden310]

Well could outdated BIOS be the reason no display is showing?

 

[MarkW]

It could be:

• 
  ■bad or cheap cable
  ■out of date BIOS
  ■Motherboard problem
  ■defective video card
  ■wrong setting in BIOS
  ■defective memory
  ■something not installed on the motherboard correctly.
  ■the stars not being in the proper alignment for you.

 

[caden310]

Well I have narrowed it down to Motherboard problem or the BIOS, but i dont have an old cpu laying around for the 2011v3 socket, any other way i could check?

 

[caden310]

Okay so I found out(Their was a sticker on the motherboard) That my bios version is only 2.0. So im assuming that is the source of my problem?

 

[MarkW]

That is a possibility.

Can you get video from that system in any way?

 

[MarkW]

When you say "motherboard problem", I think ,"CPU, memory, video card, power supply, BIOS, and finally, motherboard".

Do you think that way too?

 

[caden310]

Well I have tested different PSU's, Different RAM's, Different video cards. When I take out the ram, the motherboard speaker beeps three times(For missing memory) But when I put RAM back in its completely normal. But when hooked up to monitor it just says no signal. But every pary of the computer is running.

 

[MarkW]

What happened when you swapped out the video card?

 

[caden310]

The same thing would happen. And both are video cards I know worked. The only thing I havent tried swapping is the motherboard and the CPU. So at this point im ordering a new BIOS Chip with updated bios. Hopefully this will fix it.

 

[MarkW]

Swap out the cable running between the video card and the monitor. See if that changes anything.

Also, try running from an HDMI port to a TV. See if that works.

 

[caden310]

Have tried that as well, just no display. Like I said too, when I remove the ram, it beeps 3 times for the proper error, so I dont think the motherboard is bad. And I have swapped out it out with a different PSU and still nothing. The BIOS make sense because I have version 2.0 and I need 3.0 for support for Broadwell E. But if you still have any suggestions I am open!

 

[MarkW]

I think I would call Asrock and see what they suggest. They might be able to swap it out, or maybe even have you send the board iun for them to update the BIOS and test the motherboard in the process.