Discussion Asrock taichi X399 Stuck in BIOS while updating bios

Jul 19, 2019
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Hello everyone ,
Asrock taichi x399 was not showing any sign or display and all chassis fan was not working first so i tried to remove CMOS battery and fan started working but gpu fan was running like jet engine at full speed
and no display at all no beep , so i decided to flash bios via flash bios USB from back side of flash bios switch i followed the exact process which mentioned in manual , but the green light on motherboard and switch is keeps blinking it supposed to be stop after flashing i waited for long from 2 hrs to whole day still nothing happened ,
i asked to amazon.ae ( DUBAI ) they are saying " we dont provide warranty for USA shipped product ask to amazon.com (usa ) " and amazon us saying " we work independently please ask to amazon.ae " then i mailed to "Asrock " many time but no response no support nothing so
i hope ill get some response from here and solutions as well

thank you

View: https://www.youtube.com/watch?v=BoHoKLQZ-Ik
this what happening <------

threadripper 2990wx 32 core
asrock taichi x399
gskill tridentz rgb 3000
enermax 360 tr4 ii
coller master h500p
samsung 970 evo
thermaltake 1200w rgb
3 RTX 2080ti
 
Jul 19, 2019
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Hi. Indeed, a BIOS update is needed. What were the exact steps for flashing the BIOS?
1: create FAT 32 usb stick
2: download and extract bios file from asrock site
3: rename bios as " creative.rom "
4: put usb in specific usb slot in mobo
5: start only psu and press and hold flash bios button for 3 secs
6: the green light in motherboard and back side flash bio button start blinking
( it supposed to be stop after 5-10 mins but it keeps blinking and nothing happening )
in other usb port there no power supply or it doesn’t detect
 
Jul 19, 2019
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Have you correctly connected all power cables to the board? If yes, and power supply not defective, then I'd say that it's either the board, or the CPU. I would RMA them both.
i sent 8-10 mails to asrock but no response , amazon.com hand's up , amazon UAE saying no warranty for us shipped product my last hope is find some solution on forum's or wait for fall in angel
 

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