Asrock Z87 Extreme 6 Error Code issue

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Ves

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Jul 1, 2013
10
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10,510
Hi,

I've had the Asrock Z87 Extreme 6 motherboard for around 2ish years now. Just a few days ago my computer would refuse to work properly.

The motherboard flashes error code 10 two times, before going to error code 53.
I've tried turning it on without the GPU, with only one stick of ram, I've reset the CMOS and none of it seems to work.

I've even tested it with a new kit of ram and it still has the same problem. A friend lent me a new PSU and it still boots up with the same error.

As of now, the problem seems to be with either the CPU or the motherboard.

Any help or suggestions would be appreciated.

Specs:
Nvidia GTX 660 Ti
Intel I5 4670k with Coolmaster Hyper 212 Evo
16GB Kingston Hyper X Fury
Samsung 840 Evo
Silverstone Strider 750W
Asrock Z87 Extreme 6
 
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It should be in your motherboard manual.

Google (http://www.tomshardware.com/forum/311412-30-asrock-extreme-gen3-code) finds error code 53 means "Memory initialization error. No usable memory detected"

Is the memory listed in the motherboard's memory support list?

Or it could be a motherboard problem. Try updating to the latest bios.
 
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The memory is compatible with the board (ddr3 1600mhz).
I can't really update my bios as I can't even get the pc to post.



I don't have any thermal paste or cleaning alcohol on me at the moment.
But, could I ask you how reinstalling the cpu could potentially fix the issue?
 
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That is one of the things that you manual says to do while troubleshooting the problem. The error codes are associated to memory. However since the memory controller in on the CPU (IMC), if there is a contact problem, it doesn't have to be on the DIMM side, it could be at the socket side.

Even though you don't have new paste, you could do a quick test to see if re-seating the CPU in the socket will fix it. If it starts to boot, just shut it down. The old paste will do for a quick test. It's not ideal to use the old paste, and I'd never tell you to run it like that permanently, but for the 30 seconds or so that it will take to test, you should be OK. If it doesn't fix it, nothing lost.
 
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i7Baby,
Please stop saying that to everyone here on Tom's. A sudden death of a mobo cannot be the result of not updating the BIOS. There are simpler solutions to the OP's issues. Please stop making people run around the bush and suggest "buy a new motherboard" later down the road.

OP,
as per your manual the error codes all lead towards the re-installation of CPU and memory followed by a CMOS reset. More of that is found in your manual on Page 31. I'd follow up on techgeek's advice right about now.

If you don't have thermal paste for now you can use toothpaste but I'm sure you can pick up a small pot of generic thermal paste for the sake of emergency at your local computer store and later purchase top of the line TIM.
 
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You've tested with new RAM and a new PSU, so I think it is safe to rule out power problems (possibly that damaged RAM). Thermal cycling may have worked something loose over time, but you've tried different RAM, so that covers a suggestion to re-seat the RAM. Reseating the CPU does seem like a reasonable next step, but you will indeed want to replace your thermal paste. I agree that you can get away with not doing that for your tests; just expect that your temps are likely to be considerably higher until you do.
Reseat your graphics card too, if only for grins. It seems to me I've seen graphics card issues show up as RAM problems, and vice versa.
 
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