assassin's creed 4 fix

[samstalker]

i installed assassin's creed 4 on windows 7 ultimate 32 bit and it was working,after i rebooted my os and installed the 64 bit version assassin's creed 4 stopoed working every time i enter the game and start a new game it crash to desktop

 

[chris987]

http://windows.microsoft.com/en-us/windows/installing-reinstalling-windows#1TC=windows-7


''Before you begin, make sure that your computer can run a 64-bit version of Windows. For more information, see 32-bit and 64-bit Windows: frequently asked questions.
The Custom option installs a new copy of Windows 7 on the partition you choose. This erases your files, programs, and settings.
Back up any files and settings you want to keep so that you can restore them after the installation is complete. You'll need to reinstall your programs, so make sure you have the installation discs and product keys for the programs you want to use in Windows 7, or setup files for any programs you downloaded from the Internet.''

 

[samstalker]

my pc support 64 bit and i've backed up my user files and downloads and i have the drivers disk and the keys

 

[samstalker]

the event viewer gave me this
Log Name: Application
Source: Application Error
Date: 09/11/2014 08:52:20 م
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: samer-PC
Description:
Faulting application name: AC4BFSP.exe, version: 0.0.0.0, time stamp: 0x52986061
Faulting module name: igd10umd32.dll, version: 8.15.10.2418, time stamp: 0x4df25bcb
Exception code: 0xc0000005
Fault offset: 0x00108d64
Faulting process id: 0xb64
Faulting application start time: 0x01cffc4e1cf14044
Faulting application path: E:\Assassin's Creed IV - Black Flag\AC4BFSP.exe
Faulting module path: C:\Windows\system32\igd10umd32.dll
Report Id: 8855ca73-6841-11e4-a5b5-50e549be5f9a
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-11-09T18:52:20.000000000Z" />
<EventRecordID>1595</EventRecordID>
<Channel>Application</Channel>
<Computer>samer-PC</Computer>
<Security />
</System>
<EventData>
<Data>AC4BFSP.exe</Data>
<Data>0.0.0.0</Data>
<Data>52986061</Data>
<Data>igd10umd32.dll</Data>
<Data>8.15.10.2418</Data>
<Data>4df25bcb</Data>
<Data>c0000005</Data>
<Data>00108d64</Data>
<Data>b64</Data>
<Data>01cffc4e1cf14044</Data>
<Data>E:\Assassin's Creed IV - Black Flag\AC4BFSP.exe</Data>
<Data>C:\Windows\system32\igd10umd32.dll</Data>
<Data>8855ca73-6841-11e4-a5b5-50e549be5f9a</Data>
</EventData>
</Event>

 

[chris987]

ok good. have you tried reinstalling the game? if not, you should do so!

 

[samstalker]

but i don't have a gpu i order it and the next week i'll get it i'm usuing hd 2000 but if the gpu can't run this game why it worked on 32 bit sys (but i only played the ships part at the start and stopped playing it) so i wasn't sure if it works gd

 

[chris987]

please state your current full specs!

according to this intel HD 2000 is officially supported.!
http://assassinscreed.ubi.com/en-no/news/news_detail.aspx?c=tcm:75-119821&ct=tcm:6-231-32

gpu or igp you need to reinstall the game!

 

[samstalker]

the igd10umd32.dll the faulting file doesn't exist in system32 but there is igd10umd64.dll could that mean the game is still running in 32 bit sys( igd10umd32 is a graphics file)

 

[chris987]

the igd10umd32.dll the faulting file doesn't exist in system32 but the is igd10umd64.dll could that mea the game is still running in 32 bit sys and igd10umd32 is a graphics file

well, isnt that convincing enough for you to finally consinder reinstalling the game?

 

[samstalker]

i've reinstalled the game about 5 times i still have the same problem,but i'll try one more time

 

[chris987]

i've reinstalled the game about 5 times i still have the same problem,but i'll try one more time

are you running the lattest igp dravers and latest direct x 11 version , since you have reinstalled windows? these would come with windows update!

 

[samstalker]

i have directx11 but i'm not sure if i have the latest igp drivers

 

[chris987]

i have directx11 but i'm not sure if i have the latest igp drivers

DirectX 11: DirectX June 2010 Redistributable is mandatory and make sure you install the latest igp drivers!

 

[samstalker]

i think i need to wait for my gpu

 

[chris987]

i think i need to wait for my gpu

you think right!

 

[samstalker]

i updated my intel graphics driver and it worked without any crashes but on the lowest graphics at 10 fps it sucks,i can't wait to get my gpu tomorrow and see the big graphics difference