Assassins Creed Syndicate not running properly *Video included*

Element18592

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Nov 5, 2015
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So i just picked up this Asus R9 380 card with 4gb of memory. I was told it would run syndicate just fine, and canyourunit says i wouldnt have a problem with it however thats not the case. I have changed the game settings to low for everything possible to no avail. If anybody has any idea what might be causing this i would certainly appreciate the help. On the latest drivers for my card now.

Specs:
2DpLdjm.png


Video: (Sorry for the quality)
https://www.youtube.com/watch?v=JUA8Ne9WoTQ

Thank you guys for any help on the matter!
 

Well I actually printed out a return label for this card to ship it back to amazon, but you're pretty sure it's not the card at fault? I'll give a go at reinstalling the game in the morning. Thanks for the info.
 


I wouldnt have been returning it for the sake of returning something lol, i was going to return it to purchase a newer/more capable card. But I seem to have found the issue however strange it may be. Since AC is an ubisoft game and they force you to use their software, i added it as a shortcut to steam, thats how ive launched it since the first download. I recently launched it via the ubisoft software and it seems to have fixed my issue, no idea why i couldnt launch it via a shortcut as all that im launching is an exe but thats the only thing i have done differently since this whole ordeal started.



Thank you, i will keep this in mind in case any future error happens to arise.