News Asus and MSI compete over OLED monitor burn-in warranty lengths – up to 3 years of coverage

[Admin]

Today it was announced that MSI OLED monitors are set to benefit from a new 3-year burn-in warranty. The news comes a day after it was noted that Asus had started to provide 2-year warranties.

Asus and MSI compete over OLED monitor burn-in warranty lengths – up to 3 years of coverage : Read more

 

[vanadiel007]

It does not help that game interfaces for many titles are static and cannot be altered. It would help a lot if some of the UI elements could be moved.

Burn-in is a real thing with OLED panels, so it's a welcome change to see manufacturer warranty for 2 or 3 years against burn-in.

Question of course is how well will they honor warranty claims? Usually they have small letters that put some limitations in place. It would be nice if review sites would do some testing and try to make a warranty claim, to see how well the experience ranks among manufacturers.

 

[dmitche3]

Wait. Didn't Tom's just run a story claiming that burn in is history? There was no need to worry about burn in. No. Not at all. Typical.

 

[husker]

Wait. Didn't Tom's just run a story claiming that burn in is history? There was no need to worry about burn in. No. Not at all. Typical.

I would like to read that story. Can you provide any additional information? If not.... typical.

 

[The Historical Fidelity]

Does anyone know how well actively cooling the organic LED’s helps protect against burn-in? If the organic LED’s never rise above a certain temperature, they can last much longer and now the only other burn-in mode is electron driven. I have been thinking about designing a horizontal fan shroud to force filtered cold air into my Samsung ultra wide QD-OLED’s bottom cooling ports along the entire bottom of the monitor.

 

[Alvar "Miles" Udell]

Warranty it for 10 years parts and labor and THEN I'll consider getting an OLED monitor. OLED monitors are the most expensive, or second only behind the GPU, computer component and can easily surpass $1000, and one of the worst things to resell, with that value being basically zero if it has burn in.

I don't know about you, but even at 3 years if the monitor is $1500, effectively renting it for $500 a year just doesn't make sense to me, not when IPS monitors, even 4K ones, come with 144hz+ refresh rates (with 2560x1440 pulling 165hz+), very wide color gamuts covering 100% or more of AdobeRGB, DCI-P3, and 80%+ of Rec.2020, and have effectively zero burn in risk.

I own one such monitor, the Corsair Xeneon 32UHD144, which is now $750 (or less), and would recommend it every day over an OLED even if it were priced exactly the same.

 

[thestryker]

I've seen several stories talking about the Asus and now MSI warranties, but none of the articles point out that Dell's first Alienware QD-OLEDs carried a 3 year warranty. Samsung also has a 3 year warranty on the 34" G8 QD-OLED screen they sell which is interesting since pretty much every other screen they sell (including the 49"/59" OLED) carry a 1 year warranty.

This still isn't much solace because you're still paying a ton of money for something that will get burn in eventually. I came really close to getting one of the Alienware screens during sales time, but at the end of the day I don't have a simple way to swap away from it when not gaming so I just don't trust myself to be mindful of the screen type when I do browsing/office type stuff.

 

[Alvar "Miles" Udell]

LG will warranty their OLED TVs that have an EVO panel for 5 years, but even then it's parts only, not labor or the potential cost of shipping or transport to a service center. If you have a 60"+ TV, that's not cheap itself.

 

[fireaza]

Seems to me like OLED burn-in is a bit over-blown. I've had an LG OLED TV for around 6 years that I game on, and it's burn-in free. In comparison, my previous LCD had major issues with temporary burn-in.

 

[NeonHD]

Seems to me like OLED burn-in is a bit over-blown. I've had an LG OLED TV for around 6 years that I game on, and it's burn-in free. In comparison, my previous LCD had major issues with temporary burn-in.

I've had similar experiences as well. I own some LCD phones with screen retention issues that were technically supposed to fade away but never did. I also own OLED phones and interestingly had the opposite experience: I did notice faint burn-in but it's always temporary.

 

[NeonHD]

I wonder if PWM flickering is an issue with these OLED monitors, especially for those who are sensitive to it. I know most phones now have a very high PWM frequency, just don't know if these OLED monitors are the same.