Question Asus b350 prime-plus & aura sync not recognizing fans (deepcool rf120)

Mar 17, 2019
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Hi!
I have an asus prime b350-plus, and have installed the latest chipset driver, bios, aura, and ai suite, but I can't get aura to recognize my deepcool rf120 fans. No matter what I do.
I've tried re-installing aura countless times, even did a full pc reset, nothing. The fans stay red, and when I open aura it just says, "Warning. Please connect an Aura Sync compatible device and hit refresh button."
The deepcool rf120 specifically says it works with aura, but I can't get it to work. I connected the fans to a different pc, and it worked, it was recognized, and the colors were fine. But here, it doesn't work whatsoever. It just stays red.
Yes rgb is enabled in bios.

Anyone have any possible fixes? Thanks!
 

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