Question Asus B550-f and Intel Ethernet controller

[dan.monger]

I admittedly haven’t built my own pc in several years. Probably 6-7. I recently bought and installed the Asus b550-f gaming. It’s a great board with good features but the Ethernet controller doesn’t seem to be working. When I plug in my Ethernet cord, there’s no light on the port and the network adapter says it’s unplugged. Looking online, I found the intel i225-v is known to be a bad chip however, most problems seem to be on a z490 board and it’s not the DOA chip it just doesn’t function in the 2.5Ghz capacity. So this is a long winded way of asking my question, am I missing something here? It’s enabled in the UEFI so did I get two separate boards with a DOA Ethernet controller?

 

[rgd1101]

test the exact Ethernet connection on another system? are you saiding the Ethernet does not work on anything. could just just the board.

 

[RealBeast]

Dan, even the B1 stepping actually worked, just too slow and Intel advised users to "set the Foxville Controller link to operate at 1 Gb/s." It was not an issue of total lack of function.

Did you install the proper driver and test the cable as rgd1101 advised? Does it show up in the Device Manager, if so is there a yellow exclamation? Is it going through a switch or direct to a router?

 

[dan.monger]

Yes, the ethernet connection worked on the previous computer I was using. It is also working perfectly now that I bought a PCI-E NIC. As you can see in the linked image, the device shows up in the manager without any errors.

https://imgur.com/a/FAx2MoN

View: https://imgur.com/a/FAx2MoN

 

[rgd1101]

then rma the motherboard

 

[dan.monger]

Thanks all, gonna grab the Aorus B550 Pro next week and RMA this one.

 

[TechGuy75]

Dan, even the B1 stepping actually worked, just too slow and Intel advised users to "set the Foxville Controller link to operate at 1 Gb/s." It was not an issue of total lack of function.

Did you install the proper driver and test the cable as rgd1101 advised? Does it show up in the Device Manager, if so is there a yellow exclamation? Is it going through a switch or direct to a router?

Would setting this nic to 1 Gb/s solve all problems people are experiencing with this nic like random connection drops, speed throttling, and network connection completely dropped upon reboot? If so, that might be a good enough work around for me.

 

[RealBeast]

Would setting this nic to 1 Gb/s solve all problems people are experiencing with this nic like random connection drops, speed throttling, and network connection completely dropped upon reboot? If so, that might be a good enough work around for me.

Seems to work sometimes but not nearly everyone.

Intel has additional guidance.