ASUS Board Not Sealed?

[Christian_33]

UPS just delivered an Asus H170 motherboard. The box was not sealed, nor was the anti-static wrap. This is my first Asus, and every other motherboard I bought in my life was sealed. Is it usual for an Asus board unsealed? Or did the seller send me a used board?

 

[Mr Kagouris]

The box is always sealed. Someone opened it. Now if it's used or not, no way to tell without contacting the reseller.

 

[tom_spinach]

I am curious about that, I got two ASUS motherboards in the last time, both were not sealed, but there was no sign that somebody used it, no scratches on the DIMM slots, no folds in the cover bag,no missing parts.

There are other people reporting the same:

http://www.tomshardware.co.uk/forum/255094-30-asus-mobo-users-mobo-open

Check if everything is included, like cables, bridges, manuals. Have a close look at the DIMM slots. They are very sensitive, so if somebody puts in RAM, they mostly got little scratches you can spot.

 

[Mr Kagouris]

If it's unused and so many people are reporting this, sounds like it may have been something going wrong at the factory. Maybe they ran out of sealing materials and didn't stop packaging 😛

 

[Gabriel51]

I just received a new asus x99-a II that had no seal on the box or the bag and no signs of there ever being any.
I called Newegg and they verified that this is common on some Asus boards.
It looks new, no marks where the screws mount it to the case, plastic wrap still on, no marks anywhere.
So I guess it happens...first for me...