Question asus-bt 400 problem

Dec 18, 2020
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asus-bt400 adapter doesn't work on my pc. I need to know how to remove the old drivers and install the new one.

I downloaded the drivers from asus and nothing works yet.

motherboard is a asrock b450 gaming-itx
 

hang-the-9

Titan
Moderator
Right-click on it in Device Manager and uninstall it there. Newer drivers should install over the older ones without issues though. Is the adapter detected as a device in Device Manager without any errors? Is it not installing or not showing up as a bluetooth device in Windows?
 
Dec 18, 2020
11
1
15
0
The dongle is not part of the motherboard. What exactly happens when you run the driver setup from ASUS?
I downloaded driver set up and run and everything installs but when I go to device manager it says

This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)

{Operation Failed}
The requested operation was unsuccessful
 

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