Asus Cannot Turn On After Windows 10 Update

AMDAchilles

Honorable
Sep 9, 2013
2
0
10,510
0
Hello, my laptop cant be turn on at all after the windows 10 update.. Im using Asus A43s .. Specs are :
i5 2450m
nvidia 610m
4gb ram
before windows 10 using windows 7 SP1 64-bit..
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The problem is, I already installed all drivers and software for the Windows 10, the windows 10 itself shut the laptop down in mid way when the sign says "All your file are at the places blablabla" and suddenly bam, shut my laptop off and cant be turn on until now.. Need a massive support for me and future references.. Help me how to fix it..
 
Hi,

Please do try these troubleshooting steps that may help in solving the issue.

- Do a hard reset first, remove the battery and AC adapter then press and hold the power button for 20 seconds then try to boot the laptop.
- Next is to test the AC adapter and see if it's supplying enough voltage or better yet try another AC adapter that has the same voltage.
- If there are lights on the laptop indicating that it's on connect and external monitor and see if you'll get any display from it and if you do press the Windows key + P at the same time and select Display Only then press Enter.
- If that will not solve the problem do reseat the RAM, remove them all for couple of seconds then put them back in making sure that they are seated properly into each slot.
- Lastly, try and connect an external monitor and see if you'll get a display from it or not because if you do that means it's the problem to the display.
- If all these will not work you may need to contact Asus Suport for a repair if it's still under the factory warranty.
 
Hi,

Please do try these troubleshooting steps that may help in solving the issue.

- Do a hard reset first, remove the battery and AC adapter then press and hold the power button for 20 seconds then try to boot the laptop.
- Next is to test the AC adapter and see if it's supplying enough voltage or better yet try another AC adapter that has the same voltage.
- If there are lights on the laptop indicating that it's on connect and external monitor and see if you'll get any display from it and if you do press the Windows key + P at the same time and select Display Only then press Enter.
- If that will not solve the problem do reseat the RAM, remove them all for couple of seconds then put them back in making sure that they are seated properly into each slot.
- Lastly, try and connect an external monitor and see if you'll get a display from it or not because if you do that means it's the problem to the display.
- If all these will not work you may need to contact Asus Suport for a repair if it's still under the factory warranty.
 

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