Asus desktop pc

[Sunshinealex]

Hey guys, im new to this site. But I figured I had to get some help.. I have an asus rog g20 desktop that I bought for like a month or so ago. I would probably have built my own desktop but since the lack of time and knowledge I bought one done built. But ive had problems with the windows 8.1, the updates keep freezing the pc and I hav to force the pc off several times before I come to troubleshoot. And this happens every 2 weeks or So. Another problem is that asus havent used a decent graphic card, So many of my games lag and isnt playable. I thought of using my saved up money that was actually going to a new car to buy me a new graphic card ( MSI geoforce gtx 980 gaming). But Will it fit? And do I need an extra power supply, where can i buy one? How does it work. I dont have money to buy a new desktop pc and havent owned a decent pc for 3 years, So this is rally frustrating. Hope you can help me..
Alexandra

 

[Woody1999]

Can you run the program Speccy and tell us the full specs of your PC please?

Woody

 

[sizzling]

Is there any chance you can return the PC and get your money back?

 

[Sunshinealex]

Can you run the program Speccy and tell us the full specs of your PC please?

Woody

Operating System
Windows 8.1 64-bit
CPU
AMD K15
Steamroller 28nm Technology
RAM
8,00GB
Motherboard
ASUSTeK COMPUTER INC. G20BM (FM2+ ) 33 °C
Graphics
Panasonic-TV (1920x1080@60Hz)
2048MB ATI AMD Radeon R9 255 (ASUStek Computer Inc) 47 °C
Storage
931GB TOSHIBA DT01ACA100 (SATA) 32 °C
119GB KINGSTON RBU-SC1 SCSI Disk Device (SSD) 32 °C
Optical Drives
MATSHITA DVD-RAM UJ8E2 S
ELBY CLONEDRIVE SCSI CdRom Device
Audio
AMD High Definition Audio Device

 

[Sunshinealex]

Is there any chance you can return the PC and get your money back?

im not sure, i thought of it and i think its possible. but then again i would have no pc, and i really want to build one and get a best pc possible for my gaming, but i dont have any knowledge of those things..

 

[Woody1999]

Those are parts I've never heard of before! It's unlikely that you have a good enough power supply to support a GTX 980, with those specs. You'd be much better off sending it back as suggested by sizzling. How much did you spend on it?

Woody

 

[Sunshinealex]

I used a bit over a thousand dollars. Maybe 1.2.. im from another country so im not sure of the currency, but its close of that

 

[Woody1999]

That's an absolute rip off, that PC should be worth about $500 at the most.

I suggest you send it back and build your own. If you need a template, this would be a much better PC for $1000: http://pcpartpicker.com/p/gpDYCJ

Woody

 

[Sunshinealex]

Yup I know, totally rip off, So im going to send it back and Delano the money back, ive found the parts I want so I haveto wait for the money only. But thanks for the replies guys