Question Asus Dual RX 5500XT Driver problem

Oct 15, 2021
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Hello guys ! My computer has a problem started last week. I was playing Black Desert on my computer and suddenly closed my computer. After 10 minutes i open back my computer and there not have any problem. But when i try to open any game i has 5-6 FPS and i check to Device manager.

I see that on device manager:


And i delete all of drivers and update last WHQL drivers. But its same problem. And when i open in Device manager i see that message :
Windows has stopped this device because it has reported a problem.

I try to reinstall other driver versions but its not solve my problem.
I try to format my pc but still same.
I can do everything in desktop but when i try to open a game i cant have a performance.

My other parts is :
CPU: Intel I7 - 4770
Board: Asus H81M-K
Ram: 16 GB DDR3 1600 MHZ
Drives: 240GB SSD + 1TB HDD
PSUs : 400W BOARD + 300W Display card

Help me please guys! Thanks
 

hang-the-9

Titan
Moderator
Either card is bad or that power supply setup you have is not working properly. Or the power supply damaged the video card. If a clean Windows setup did not fix things, only thing left is really a hardware issue.
 

ASK THE COMMUNITY

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