Question ASUS G17 Laptop - Can't lock battery into place with metal clasp

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May 19, 2023
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Hi, I have an Asus ROG Strix G17 G713QR gaming laptop, and today I was planning on upgrading my RAM. When I was finished, I went to go plug the battery back into the motherboard, but I noticed that the locking mechanism is not locking whenever I push down on the metal clasp.

It locks whenever the cable is not inserted, but whenever I go to insert it, it doesn't budge. I'm losing my mind here because every video I've seen everyone makes it look super easy and that it should just work when you apply some force pushing down and towards the battery itself.

I beg someone please help. Also, I don't have the battery plugged in, but whenever I push down on the white-end of the cable into the pins, I can see lights flash underneath.

 
Welcome to the forums, newcomer!

If you reverse the step in which you lifted the tab, shown here;
View: https://youtu.be/M9lLb0yKUms?t=64

then it should snap back into place.
Hi, thank you for your reply! I have the tab stuck in the up position, but I can't get it to go back down. When I try to push it down it lock it in place, it feels like I'm going to break it... and it doesn't move at all. I'm very new at attempting these kinds of things,

I put the back cover back on and tried to turn on my laptop (without the cable locked in place) and every seemed to have booted fine. There's an orange blinking light indicating that the battery isn't charging, but my laptop hasn't lost a charge yet at 100%.

I'm going to open it back up and keep trying, but is there any possibility it could be broken? Or am I really that dumb that I can't figure out how to do it. I can reverse it whenever the cable isn't plugged in, but whenever the cable is plugged in I can't.

EDIT: I'm thinking hard and I'm pretty sure that blinking orange light has always been on. It's making me wonder if there was a problem ever since I received the laptop but never realized.
 
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