[SOLVED] ASUS LAPTOP 1 SLOT OF RAM

Dec 19, 2021
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Hello Everyone,

I have an Asus Zephyrus Duo GX551QS
I turned off the laptop and the following day I got a completely black screen. I took out of of the RAM stick and it works perfectly.
This laptop comes with 32gb of RAM 1 of them is intergraded and the other is removable.
What I have done is
-replaced that RAM stick with a new one with the same specs
(Black Screen)
-Replace it with a RAM stick with more memory
(Black Screen)
- Reset CMOS as well

I'm totally stuck now.
 
Yes, I have. I was thinking of factory resetting the computer. Do you think that would "maybe" fix the issue? If so then I am going to spend sometime backing up everything.
your rams could be used on other laptop, but not yours, this could be a motherboard or ram slot or the cpu itself faulty, if you still have the warranty, try to use it.
 
Hello Everyone,

I have an Asus Zephyrus Duo GX551QS
I turned off the laptop and the following day I got a completely black screen. I took out of of the RAM stick and it works perfectly.
This laptop comes with 32gb of RAM 1 of them is intergraded and the other is removable.
What I have done is
-replaced that RAM stick with a new one with the same specs
(Black Screen)
-Replace it with a RAM stick with more memory
(Black Screen)
- Reset CMOS as well

I'm totally stuck now.
tried to update the bios to the latest?
 
Yes, I have. I was thinking of factory resetting the computer. Do you think that would "maybe" fix the issue? If so then I am going to spend sometime backing up everything.
your rams could be used on other laptop, but not yours, this could be a motherboard or ram slot or the cpu itself faulty, if you still have the warranty, try to use it.
 

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