Asus M5A99FX pro r2.0 with FX9590 randomly freezing

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LordChief

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Feb 13, 2016
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My pc is currently freezing during games. Don't show a blue screen just totally freezes, ctrl alt delete don't work.
Cpu hasn't been overclocked to 5ghz it's has the standard base clock of 4.7ghz.
My north bridge does seem to be running hot, did a thermometer reading was saying 60 degrees.
The pc has radiators on all fan locations.
With side panels on the pc freezes during home screen.
With panels off it freezes during games +- 15 mins of gaming.
CPU is on a custom watercooled loop with my graphics card won't say it goes over 51 degrees.
Bios is 2501
Running windows 10 pro 64bit
1200 watt power supply

I am running a 1080 gtx FTW edition graphics card.
 
Solution
MeanMachine41


Well if the CPU_LED is constantly lit then there is the problem.
Either the Processor is not seated correctly, there is contamination thru excessive TIM or bent pins.
The FX-9590 also requires an efficient power supply. I would also test your PSU under load.
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Max support for M5A99FX is 140W TDP. The FX-9590 has a TDP of 220W.
What this means is the M5A99FX does not fully support your chip and you will continue to have problems.
It will be the heat generated by the MB VRMs which will shut the system down to prevent damage.
You must either upgrade the MB or downgrade the CPU to one that draws 140W.
 
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No probable damage as yet, The damage would be to the MB due to heat and you would not be able to get the performance you would expect and suffer continued instability.
Shame on ASUS for selling the FX-9590 in NZ with those specs listed. Most other ASUS sites have rectified this long ago. I would try to return the FX-9590 and get the FX-8350 with a lower power draw. The FX-9590 also requires an AIO H110 or equivalent water cooler if you want to OC or get turbo mode.
This is the Australian ASUS site: https://www.asus.com/au/Motherboards/M5A99FX_PRO_R20/specifications/
 
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Upgraded to a sabertooth x990 R3.0.
Gets a flashing vram flashing light?
Pc don't boot up.
Fans are running.
Read some where is needs special screws to stop shorting out?
Done bios flash and memory buttons.
Changed/taken out ram.
 
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Check your connections of 8pin and 4pin sockets on the MB (page 2-7 in your Manual) and check the 24pin is wriggled in properly.
I do not know of the Flashing vram light or what you mean?
Do you get any beeps during Post cycle.?
If what you read are standoff screws when mounting the MB then you may have missed the little fiber washers that prevent a short. Not usually needed but I use them anyway.
List your RAM manufacturers Part No, so I can check for compatibility.
 
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Normally the dram_led will flash but should not continue to flash. This indicates Bios is having a training problem or there's a problem with your RAM. These problems are usually due to mismatch or incompatibility. Go into your Bios and obtain the SPD info from the Tools menu. You can try manually setting your Frequency, Primary Timings and voltage for the RAM you are using and they may have an XMP profile. If you list the Module Part No as asked, then I can check them out.
There is also a QVL list which lists all RAM Kits that have been tested with your MB. Go here: http://dlcdnet.asus.com/pub/ASUS/mb/SocketAM3+/SABERTOOTH_990FX_R3.0/SABERTOOTH_990FX_R3_DRAM_QVL.pdf?_ga=1.43852645.1902396184.1479776347
You will see Part Nos listed for differing modules. This is the Part No I requested.
Did you try the MemOK button on the MB.?
Also check that the RAM modules are seated and pushed down correctly, especially opposite to the Clip.
 
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Looked at the motherboard and my gpu waterblock was hiding the cpu led. That's constantly on. The ram in the motherboard is supported. Taken out and put back power cables in the motherboard. Issue wasn't fixed.
 
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Well if the CPU_LED is constantly lit then there is the problem.
Either the Processor is not seated correctly, there is contamination thru excessive TIM or bent pins.
The FX-9590 also requires an efficient power supply. I would also test your PSU under load.
 
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Solution
It could well be the CPU if the CPU_LED is constantly lit. Do you have another compatible am3+ CPU to swap and test. It's really the only way.
If it proves faulty and no physical damage then RMA the unit.
Have you tried clearing CMOS.?
There could be an issue with your OS files. If there is, a clean install or system repair may fix it.
Try sfc /scannow from an elevated command prompt to check your OS files.
Does this happen in safe mode as it may be driver or service problem.
What are your temperatures now under load.? Use HWMonitor to check.
I think we have covered everything else.?

 
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http://imgur.com/a/uiCAH

current temperatures. Upgraded case to a Stryker hoping there will be better air flow. But it seems as if it's not temperature related but hardware.

Got no idea why it randomly freezes in game. I'm running only 8gig of ram though other kit wasn't supported buying new G.skill Ripjaws 8gig X 2, hoping ,maybe that's my issue.

 
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All seems to be OK in OPen HWMonitor temperature wise at 4.7GHz however no timeline of test or that it was under load when screen shot taken so is inconclusive. The other HeavyLoad application was run for 4mins showing CPU at 100%, Memory and FPS and no temp readout.

There is another application in the background that i'm not familiar with and I think it may be AISuite or something similar showing Digi+ Power Control. This indicates 0 RPM on the CPU_FAN and 0 RPM on CPU_OPT. You should have a readout on CPU_FAN if the cooler is plugged in correctly. Check that the water cooling pump is plugged into there and not one of the other Chassis fan headers. Make sure the pump is operational during load conditions.

Edit: I just re-read your thread and see you upgraded to Sabertooth that does support the FX-9590. More to come regarding testing.

I use AIDA64 and CPUid HWMonitor not the open version so put them on your desktop side by side and in Aida64, go to the Tools menu and select the stress test. Run it for 10mins with checked boxes for CPU, FPU and Cache only. Take screen shots at the 10min mark and post the results here. I would want to see all rail voltages in HWMonitor during the test and temperatures of your cores.
You may be having a stability issue which may be rectified in Bios. Do not attempt to OC in Windows.

 
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I recently upgrade fx990 R3.0 motherboard. But getting those same issues. Even with a motherboard that supports the cpu. I had to do a custom fan setup over the vcore as it was overheating. Should i actually contact Asus and talk to them about why my vcores are overheating with a motherboard that supports the cpu that I'm using.

Doing those stress test and nothing seems to be failing.

Should i try change my power option my motherboard? Not sure if maybe the cpu isn't getting enough power.

 
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Don't bother with contacting ASUS Support, they don't have a clue.

Check to see your Bios is up to date with version 0212 for better system stability.
To update use the rear IO panel. You have a flashback port for USB.
Download the Bios file and unzip to an empty fat32 formatted USB stick.
Rename the Bios file to ST990R30.CAP.
Power down the system so there is only power to the MB then insert the USB stick into the correct port.
(page 2-11 in your manual) then press the flashback button on the MB for 3 secs (it will start to blink)and once it's finished your done.

Now go into your bios.
Choose Advanced mode>AI Overclock Tuner and select D.O.C.P. This will select your XMP profile and set your CPU and bus ratio in conjunction with the RAM you are using.
save and exit. Then do the stress test at stock frequency as set by D.O.C.P.
This will set a base line for your OC.
Once we know this then we fine tune for OC and better stability under load.
Do not make arbitrary changes to any voltages and leave all on auto for now.

Report your results here. I want to see HWMonitor and all rail voltages with 100% utilization on all cores. Take screenies at the 10min mark including AIDA64.
 
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