Asus PC stuck on BIOS screen!

[Carson8765]

Hey, so a lot has been happening to my Asus Laptop(Q501LA). So I was playing...minecraft at the time and suddenly I get this blue screen that says ' 🙁 Your PC ran into a problem and needs to restart. We're just collecting some error info and then we'll restart for you. 0% Complete' about a minute after it displayed this, the screen went black and the BIOS screen pops up. So, normally with BIOS, if you hit save and exit, it will let you continue on to the loading screen. Nope. It went back to the BIOS screen. I have tried everything. Resting BIOS to default settings, and tweaked with other things on BIOS. Nothing. So now, I am stuck on BIOS and cannot get to the windows login screen, or anything at all.

I also just removed and installed the battery and it is still doing this. Anyone know what the problem may be?

Update: Also removed and installed the Drive. Still stuck in BIOS.

 

[Colif]

does drive appear in the bios?

On another PC, download the Windows 10 media creation tool and use it to make a win 10 installer on USB
change bios boot order so usb first, hdd second

we can try start up repair:
boot from installer
on screen after languages, choose repair this pc, not install.
choose troubleshoot
choose advanced
choose start up repair - this will scan PC and maybe fix this - will ask for logon info

 

[Carson8765]

Hello! Thanks for taking your time into helping me fix this problem.

1. Where in BIOS can I locate the drive?

2. When I got the BSoD, or Blue Screen of Death, I had not noticed the words Stop Code: UNEXPECTED_STORE_EXCEPTION. I don't know if this may shine some more light on the Subject.

 

[Colif]

1. if its an Aptio bios, the info you are after should be on the boot tab iunderBoot option priorities

If it looks same as this anyway:

2. Need to get windows working before we worry about bsod. What antivirus did you have installed?

 

[Carson8765]

There is Windows Defender, which was installed on my laptop. I used to have Advast Antivirus, but I had not redownloaded it yet. The BIOS screen looks the same as the one in your picture. At the top it says Aptio Setup Utility - Copyright (C) 2012 American Megatrends, Inc. It has a boot tab with Fast Boot [Disabled] and Launch CSM. I tried to do the Start Easy Flash, but it said it could not update BIOS.

When I try to update BIOS, it does this:

Initialize . . . .
Getting Flash Information. . . .
Locate Simple File System failly! !
Please press any key to continue

When I hit a key, and I get the message in the center of the screen

Warning
Not Found

I would upload some pictures, but I don't know how to upload pictures on this forums.

 

[Colif]

Do any drives appear underneath the boot option priorities header? that would be where your drives should be listed.
Did you put the BIOS update on a USB? FAq on Easy FLash: http://www.asus.com/support/FAQ/1008859

upload the pictures to an image sharing site and share the link here

 

[Carson8765]

Do any drives appear underneath the boot option priorities header? that would be where your drives should be listed.
Did you put the BIOS update on a USB? FAq on Easy FLash: http://www.asus.com/support/FAQ/1008859

upload the pictures to an image sharing site and share the link here

Alright. I downloaded the new bios version from another computer and I plugged the usb into the ASUS and I have this when I did the Flash Start.

Flash type: Winbond 25X/Q Series

Current BIOS-
Platform: Q501LA
Version: 207
Build Date: Jun 19 2013
Build time 19:35:23

New BIOS-
Platform: Unknown
Version: Unknown
Build Date: Unknown
Build Time: Unknown

From what i guess 'unknown', i must have downloaded it incorrectly?

There is a FSO selection and a 0 system volume information <DIR>

Want me to click 'FSO'?

Edit: Also! under Boot, there is a new thing under Boot Option Priorities. Boot Option #1 [UEFI: 1100]

 

[Colif]

Had you highlighted the file in the list when it said that or just as it loaded screen?
Was the bios in a zip file when you downloaded it off Asus? if so, did you extract it before copying onto USB? You sure you got one for your motherboard? flashing your wong can break PC

FS0 is likely to be your hdd so if you put the bios in a folder on your C drive you can use it from there instead of the USB. Or its the USB itself...

 

[Carson8765]

Thank you Colif for trying your best into helping me. My dad thought it would be best to take my Asus into a shop to get fixed by someone that knows what to do better than me. He was afraid I might do something wrong that would make matters worse. You are a great person and keep up the great work!

 

[Colif]

Its always safer to take it to someone else if you not sure what you are doing

It is what I do if my PC does something I have no idea how to fix. That would be hardware as I can work out software pretty easily