Asus PCE-AC68 Driver Issue in Windows 10

[FauxisFox]

Hey yall,

Would anyone happen to have any experience with the Asus PCE-AC68 Wifi card (Broadcom BCM4360)? I'm having trouble getting the drivers to work. Every time I install the driver, the device will be recognized, but device manager throws an Error 10 (device won't start) in the properties page. I know that it's trying to tell me that the driver is incompatible, but I have tried most of the stable drivers from Asus and all have given me the same result.

I tried contacting support, but Asus support told me that it was an AMD compatibility issue, and therefore not their problem. AMD support then told me that my device was at end-of-life and not likely to get updates from them. They then directed me to Microsoft, whose customer service turned into a really incompetent time suck. Long story short, everyone just pointed fingers at each other and really weren't any help at all.

I can believe that it's an AMD chipset issue (I've always had issues with PCI-E and SATA on the platform), but I also don't want it to be. Any thoughts?

 

[timmy_area51]

if you point at the windows 8.1 drivers in the device manager (where you can update driver) you should be fine

 

[FauxisFox]

I found the solution; reverting from Fall Creators Update (1709) to Creators Update (1703) solved the problem. Unfortunately for me, that meant reinstalling Windows from scratch. It seems that the latest update breaks device identification on AMD systems and attempts to load both the generic driver and the device specific driver simultaneously, causing device failure.

 

[staffan.ottosson]

I found the solution; reverting from Fall Creators Update (1709) to Creators Update (1703) solved the problem. Unfortunately for me, that meant reinstalling Windows from scratch. It seems that the latest update breaks device identification on AMD systems and attempts to load both the generic driver and the device specific driver simultaneously, causing device failure.

I found out that moving the card to another PCI slot made win10 recognize the card as a Broadcom and win10 installed driver automatic. For me problem solved.