Question ASUS PCE-AC88 Disconnecting/Shutting Down

[KDM]

So I bought this adapter yesterday because of all the reviews I read online that this was one of the best WIFI adapters to get (just upgraded to 400mbps).
When it works its amazing, but I've been having issues staying connected.

Yesterday, the internet was completely disconnecting when I tried to download something, but I fixed that through changing some settings that I found when googling the issue. (Not just me, but the whole internet went out)

Now, I've been randomly getting disconnected and when it happens I can't find ANY other wifi networks to connect to. I've been able to "diagnose" the problem and let windows fix it, restart the computer, or disable and then enable the device in the device manager to get it to work again.

https://forums.tomshardware.com/threads/network-adapter-wifi-issues-asus-pce-ac88.3487543/
This thread is very similar to what is happening to me.

Also, I noticed that the windows icon for the wifi will sometimes grey out, but it will either keep the connection or turn off.

I've updated drivers from the website, as well as trying to update through windows.

Any help/info would be appreciated, thanks!

 

[Ralston18]

In the host computer did you disable any other network adapters (wired or wireless)?

Only one network adapter should be enabled.

Are you able to run and post the results of "ipconfig /all" (without quotes) via the Command Prompt?

 

[KDM]

My ethernet adapter was enabled, and I just disabled it.

I also left my PC on over night and woke up to the adapter being "turned off" again.


Here is the ipconfig /all information

Windows IP Configuration

Host Name . . . . . . . . . . . . : ***
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wi-Fi 2:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : ASUS PCE-AC88 802.11ac Network Adapter
Physical Address. . . . . . . . . :
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : *
IPv4 Address. . . . . . . . . . . : *
Subnet Mask . . . . . . . . . . . : *
Lease Obtained. . . . . . . . . . : Tuesday, July 23, 2019 11:53:25 AM
Lease Expires . . . . . . . . . . : Wednesday, July 24, 2019 11:53:27 AM
Default Gateway . . . . . . . . . :
DHCP Server . . . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . :
DHCPv6 Client DUID. . . . . . . . :
DNS Servers . . . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Bluetooth Network Connection 3:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network) #3
Physical Address. . . . . . . . . :
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

 

[BobDobalina]

Any chance you found any success? Having the same issue, which just developed after a few months of this NIC working great.

 

[KDM]

I ended up exchanging the adapter for a new one (same card tho) and I also placed the adapter in another/different pcie slot when I installed it. It's only been a day or two and I've only been using the internet for a few hours a night, but so far no more drops that I've seen.

Hope this helps you!

 

[BobDobalina]

Thanks. I'll give it a go in another slot and see whether that does it.