Question Asus PCI AC51 Network Card not recognized by my PC

[ColeMrtz]

I recently completed my first PC build today, and after installing all the components and downloading/installing the drivers for any that needed them, I found the my network card was not showing up in my device manager and that wireless networking wasn't available as an option for me. I've been searching for answers but have ultimately been pretty stumped. Was wondering if anyone could help?

MOBO: AsRock Phantom Gaming 4 B365
PSU: Corsair RM 680x
Network Card: Asus PCI AC51
OS: Windows 10 Home (64 bit) v.1709

There is a graphics card connected as well I've seen that may be a part of the problem but I couldn't find the correct settings in my BIOS.

 

[rgd1101]

try different slot for the wifi card?

 

[ColeMrtz]

try different slot for the wifi card?

There's only one PCIE x1 slot on the MOBO unfortunately

 

[rgd1101]

https://www.asrock.com/MB/Intel/B365 Phantom Gaming 4/index.asp#Specification
2 x PCI Express 3.0 x1 Slots (Flexible PCIe)

 

[ColeMrtz]

https://www.asrock.com/MB/Intel/B365 Phantom Gaming 4/index.asp#Specification
2 x PCI Express 3.0 x1 Slots (Flexible PCIe)

I know it says that but there’s only one on the board, you can even look at the photos of the board and see there’s only 2 x16 and 1 x1

 

[rgd1101]

if the other one work.
what other device do you have? might want to rma the motherboard

 

[ColeMrtz]

if the other one work.
what other device do you have? might want to rma the motherboard

Oh I’m blind, I don’t think I have access to it with expansion bays though. And wdym other device?

 

[rgd1101]

other pcie/m.2 might take resource from pcie slot.