Hello all..
Last week I had a new motherboard installed on my Asus Q500A laptop.
When I got it back the keyboard backlights no longer worked. This wasn't a problem before I sent it out for repair. Here is what I've done so far to try and fix it:
- Installed eleven different versions of the ATK package. v18, v22, v23, v24,
v25, v28, v29, v30, v31, v33, v34
- Reinstalled keyboard filter drivers
- Reinstalled Intel chipset drivers
- Reinstalled asus express cache and instant key utility
- Downgraded bios from 207 to 205, then back to 207. I don't know what
the bios on my old motherboard is.
- Installed a brand new keyboard. Thought maybe the old one was
somehow damaged when the new motherboard was installed.
- FN + F3 opens my email. FN + F4 opens my browser. These key combos are supposed to brighten and dim
the keyboard backlight
I am running Windows 8.1 64bit.
Have I missed anything? What could be causing this?
Last week I had a new motherboard installed on my Asus Q500A laptop.
When I got it back the keyboard backlights no longer worked. This wasn't a problem before I sent it out for repair. Here is what I've done so far to try and fix it:
- Installed eleven different versions of the ATK package. v18, v22, v23, v24,
v25, v28, v29, v30, v31, v33, v34
- Reinstalled keyboard filter drivers
- Reinstalled Intel chipset drivers
- Reinstalled asus express cache and instant key utility
- Downgraded bios from 207 to 205, then back to 207. I don't know what
the bios on my old motherboard is.
- Installed a brand new keyboard. Thought maybe the old one was
somehow damaged when the new motherboard was installed.
- FN + F3 opens my email. FN + F4 opens my browser. These key combos are supposed to brighten and dim
the keyboard backlight
I am running Windows 8.1 64bit.
Have I missed anything? What could be causing this?