Asus R9 290 loses monitor connection and goes black

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Sithian

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Apr 5, 2012
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Afternoon,

I am quite new to these forums, infact I've never posted here before, unfortunately it's not a great post to start things off with either. I've been running 2X MSI Radeon 6970's in Crossfire for 2-3 years now, I decided the other day even though they do run BF4 ok it's time to upgrade.

I decided to invest a large portion of my money into an Asus R9 290 after doing some light homework etc.... As the 780 was a bit to much for me with benchmarks and reviews i'd been seeing.

I unpackaged the R9 290 and installed it, the card ran fine on desktop, but very quickly when I tried putting it through it's paces the monitor would shut down and i'd just get a black screen.... Nothing at all... needing a reboot everytime. Ermmm, I read that it is mainly driver related at this time due to Elpida memory, instead of Hynix? Not sure what a moderators views are on that or other members on the forum?

Basically, I'd like some advise and answers before tomorrow, the card is repackaged and going back to the shop tomorrow and I will be buying an Asus GTX 780.... Unless anyone can supply me with a valid reason as to why the flagship cards with no real updates are doing this I can't keep my money and support in AMD anymore.

My system specs.

Intel i5 4670K
Asus Maximus Hero V motherboard
16 Gig Corsair Vengeance DDR3
WD 1TB Caviar Black HDD
Corsair TX850watt PSU


Happy to answer any other questions if need be?


Is there a fix before I leave AMD?
 
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Shaun o

Shaun o

Illustrious
Oct 7, 2007
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Ah now well you see first of all the R9 290 uses internal crossfire.
Where as the two 6970`s used a bridge ribbon.

Now if you never did a clean removal of the old Ati driver set from the 6970`s.
Then installed the R9 290 then its the cause of the black screen.


 
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S

Sithian

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Apr 5, 2012
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Just to also keep you chaps in the loop, AMD had released a driver not long ago which stated in those driver notes.

*May fix black screen issues occurring on the R9 290/X cards.
 
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S

Sithian

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Apr 5, 2012
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Yes bud :) Although it's definitely not that as it was a brand new install.
 
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smeezekitty

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Sep 11, 2012
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ULPS is on by default.
But the 290 is a single GPU, not dual
 
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S

smeezekitty

Distinguished
Sep 11, 2012
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Find HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Cl ass\{4D36E968-E325-11CE-BFC1-08002BE10318}
in regedit and make sure ULPS is set to 0

Might as well check your GPU temp too
 
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S

Sithian

Honorable
Apr 5, 2012
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I mean, basically these are all things you shouldn't expect a new flagship card to react to right? So in my mind I'm hoping they just refund it so I can get a GTX780 instead...
 
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Mousemonkey

Mousemonkey

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Sep 3, 2006
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Right there at the bottom under "AMD compatibility properties.

msi_zps97b91373.jpg
 
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