ASUS R9 380x Display issue

Moorkov

Prominent
Apr 16, 2017
2
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510
My system: ASUS Strix R9 380x, AMD FX-8350 overclocked to 4.5 ghz, ASUS M5A99X EVO R2.0, 8 GB (2 sticks) DDR 3 Kingston Hyper Fury X 1600 mhz.

A few weeks ago while running the Unigine Heaven Benchmark I noticed an odd display issue, there were these horizontal blips or lines running across the screen on certain features of the scenes and the middle of the screen during a screen change. It's odd and doesn't look like screen tearing to me. I have two videos below taken with my phone (the issue did not show up on a video capture using MSI Afterburner if that's relevant). Try playing the video in the small screen mode at best possible quality. Look for horizontal distortion on the buildings, left most pole of the dock before the airship, and on the cannon as you move through the airship. It's most prominent on those spots though I've noticed it elsewhere.

https://www.youtube.com/watch?v=d53dLM2_uZg

https://www.youtube.com/watch?v=-Lsri9cTJlY

(Apologies for the phone videos but as I said MSI Video capture did not record the issue).

Oddly enough the problem does not occur in windowed mode or with Vsync enabled. It also goes away if I alt tab and tab back in.

This issue started happening when I attempted to OC my 380x using the settings found in a guide (I know the lazy and sloppy way), they achieved an 1150 MHZ Core Clock and 1550 MHz memory clock. So I decided to give it a try matching the numbers on MSI afterburner. I got a BSOD, bumped everything down and ran heaven, didn't notice it then until I tried a very minor overclock 990 MHZ, bumped it down to stock, and still noticed the issue on the benchmark. I have since noticed in 3D Mark Firestrike, and on the walls in a level of Doom.

Trouble shooting already done:

Monitors: I have two monitors. It occurrs, though less noticeable, on my 10 year old Samsung Sync Master at 1440 x 900 and my brand new Asus VX238H (about 30 days old). The ASUS was a replacement after I had to RMA my first VX238H, but since the issue occurs on old reliable (my sync master) I don't think that's the issue.

Settings: I have ran Heaven on all stock settings for hardware, (No CPU, GPU, or RAM OC) all on factory defaults and it still happens on both monitors. I have taken off anti aliasing, tessellation and bumped quality to low. The only thing that affects it is Vsync, but keep in mind my system is rarely ever going above 60 FPS on heaven with max settings. Most of the time it occurs when I'm in the 20 to 30 FPS range or at a scene change.

GPU: I took the GPU out, dusted the PCI slot with air duster, and plugged it back in. Did not change a thing.

So any suggestions on trouble shooting? Anyone know if this is probably my graphics card or somehow both my monitors?

I'm sort of at a loss and this entire system is only one year old. Thanks for any help.

 

Moorkov

Prominent
Apr 16, 2017
2
0
510


They are different cables. I have a DVI for the Samsung and HDMI for the Asus, both cables are less than a year old.
 

CelticFyre

Prominent
May 8, 2017
1
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510


Which drivers are you using for the card? I have a R9 380X 4GB non OC card and I actually can't overclock it unless I use the 16.11.5 drivers for it. When I use those, I get a nice OC @ 1130mhz core clock and 6400mhz mem clock