ASUS Radeon R9 280X DirectCU II Really bad performance issue.

[Marcuskac]

I've build a PC for my brother but this card is giving me issues.
It gives 10fps in battlefield 3 (Better in some other games but still way below what I was expecting), something is seriously wrong but I can't figure out what.
I tried putting it in my PC but it gives me "no signal" to monitor, I guess my motherboard needs and update or something, but it works in his PC except it is giving really low performance in most games, in some games unplayable, in some it is playable but still I know the card can do MUCH more.
I checked in GPU-Z and it was on 100%, upclocked to it's frequencies. (While playing Battlefield 3)
Maybe it's the PSU, I really don't know, here is the PC:
CPU: i5-4590 3.3GHz/1150
GPU: ASUS Radeon R9 280X DirectCU II
MBO: Gigabyte GA-H97-D3H
PSU: XFX 550W P1-550S-XXB
HDD: Seagate 1TB SSHD 64MB/8G
RAM: DDR3 8GB Corsair 1600 C9
OPT: DVDRW ASUS DRW-24F1ST SATA

Please help, I just feel bad for him since he was so excited to get a gaming PC.

 

[Tradesman1]

Is this your PC with the no signal to monitor - if so, might try the iGPU (mobo video out) go into BIOS and check that primary video is set to PEG (PCI-E)

 

[CPU Fan]

Stupid question but is AMD Catalyst control center installed and current?

 

[Marcuskac]

Stupid question but is AMD Catalyst control center installed and current?

Yes the new version, I get a little over 1000 points in fire strike which I don't think is normal

 

[CPU Fan]

something isn't right if a 280x can't run BF3. remove the card, remove all AMD drivers. install the card and install AMD software again. If it doesn't work, I'd RMA it.

 

[Nayleen]

Are you sure your brother's computer is running on the R9 and not the integrated Intel GPU of the i5 4590 ?

 

[Marcuskac]

Are you sure your brother's computer is running on the R9 and not the integrated Intel GPU of the i5 4590 ?

I turned it off in the BIOS so it shouldn't and it doesn't show on the benchmarks.

 

[CPU Fan]

I still say you need to call tech support and let them trouble shoot with you then most likely initiate an RMA.

 

[Marcuskac]

I still say you need to call tech support and let them trouble shoot with you then most likely initiate an RMA.

Ok I was just going to RMA it but my brother said that out of nowhere it started working normally, around 8000 score on Fires Strike and it runs all games like it should, I don't understand how but I'm OK with it, it works fine now...

I turned integrated graphics off a few weeks ago and didn't touch anything so I don't know how or what happened and my brother says he didn't do anything, well, I hope it stays this way.