[SOLVED] ASUS RMA How do I package the motherboard?

[thomas4204]

So I have to send one of my boards in for a rma and how do I package the board? I heard if you send it in it’s original packaging it’s not guaranteed to get the same box back.

 

[Dark Lord of Tech]

Has to look like it did when you opened it up.

 

[USAFRet]

Do you have the original box and padding?
If so, that.

 

[richiestang_78]

So I have to send one of my boards in for a rma and how do I package the board? I heard if you send it in it’s original packaging it’s not guaranteed to get the same box back.

That's true, you might not get the original box back. But its better to send it back in the original box, plastic packaging and anti static bag, basically pack it up like you unpacked it. You also may need to put the CPU socket cover back on.

 

[Dark Lord of Tech]

Have the socket cover on or it will be denied.

 

[thomas4204]

does Asus only warranty once?

 

[USAFRet]

Not getting "the original box" back is trivial.
You probably won't even get the same motherboard back.

The only way you get the same one back is if they discover nothing is wrong with the one you send them.

 

[thomas4204]

And do I include the manual, drivers, sata cables ect. And do I tape the case number on the outside and the inside of the box?

 

[USAFRet]

And do I include the manual, drivers, sata cables ect. And do I tape the case number on the outside and the inside of the box?

You follow whatever instructions they give you.