Question Asus ROG Crosshair VIII Dark Hero and RAM issues (LiveKernelEvent code 144) ?

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Jul 20, 2021
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Hello everyone,

I'am an hardcore gamer and I've always used to build my own computer.

Unfortunatly I realy need help with the latest config.

Here the stuff :
Asus ROG crosshair 8 DARKHERO (with latest bios version 3601)
Windows 10 pro 64bit
AMD RYZEN 9 3950X
Watercooling Corsair H100i PRO XT
DDR4 3600 4x8 Corsair vengeance RGB PRO
Asus STRIX 3080
Double samsung NVMe
Corsair HX 1200W
Corsair Crystal 570X


There's two majors issues :

1. The computer does not switch on normaly. Sometimes it turned on like normal, next time i have to press twice the power botton or sometime it doesn't turn on at all. I have to power off and on the supply power.
It's purely random. I've already turn off the fast windows boot in the bios.
PS :There's no reset botton in the corsair 570X tower.

2. Crashes.
When I m playing there's crashs. It's always the same windows error :
''Material problem : LiveKernelEvent code ; 144 or ffab ''
Sometimes there's bluescreen sometimes it's just the game who shut down. Sometimes it's just a big freez but the game come back (in world of warcraft for exemple) but i still have the problem report when I check windows fiability historical.

3. The Qcod from motherboard show 0C witch means : '"Reserved for Future AMI SEC Error Codes" Maybe its because i've overclocked my GPU to 49x. When i turn off overclock GPU it show AA. Note that there's still crashs when the GPU is not overclocked.
I think the problem come from the RAM config.

LiveKernelEvent 144 say that's i need to test my RAM. My first RAM was diagnosticed with an error and I've just received the new ones from Corsair yesterday. No error from windows diagnostic test with the new one but I still have crashs issues.

I've tested everything, DOCP mode, manual config (just changing Ram frequency to 3600). It seems that it's more stable when the voltage of DDR RAM is boost at 1.36V.
When I choose the DOCP profile in BIOS i've a warning message ''the DOCP profile can occur instability, the max profile is around 3600''

Another thing that guide me to RAM config problem is when i go to ICUE software from corsair (this is where you can set up you'r RGB) after a crash there's a red exclamation mark in the RAM icon, i can't select it. It's weird.

I feel very lost and frustrated to not use the computer normally. My feeling is that it's a RAM problem but maybe it's just something else ?

Is there someone able to help me ?

Thank's a lot for reading me this.

Wish you a good day


OlivierL.
 
Jul 20, 2021
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Have you Tryed to replace cmos battery? This is in my to do list next

rare If this would make computer behavior this way But starting run out of options😅
No i didnt tried yet. I didn't find the time to reinstall windows. I'm out of option either
Keep me in touch with the battery replacement
 
Jul 20, 2021
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Have you Tryed to replace cmos battery? This is in my to do list next

rare If this would make computer behavior this way But starting run out of options😅
Hello guys,
Today I've made a fresh windows install. And unfortunatly still the same problem.
I'm now quite sure that it's a ram setting issu. I've check AMD 3950x website and they say it's works with RAM x2 3200 c16 or c18. Many people on forums says that 2x ram is far better than 4x ram for new amd CPU

I'll switch my corsair 4x8 3600 c18 to 2x16 3200 c16. I'll give you news next week.
 
Jul 20, 2021
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Just received new GSKILL RAM. Made a big Apex legends session this morning with high load on GPU+CPU. Not a single crash and the game works better than the corsair RAM. The new ram is validate by AMD and Motherboard requirements

Now gonna check if there's still turn on issue...
Not fixed with SOC voltage config. I've reset in auto mode.
 

MrFreak555

Prominent
Sep 20, 2021
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UPDATE :
Ok guys, I've find a solution, when putting DOCP mode, I need to manual set BCLK frequency to half of DDR speed (1800 for 3600Dram frequency for exemple). I think there is an overcloking mode who boost this frequency and this is what made my RAM crash.


Now gaming is ok but i still have switch on computer issu...
OMG I So hope This is the Problem with Mine as Well? Since making a Change to This Board have Not been able to make it ~8mins Best without hard crash and I've done Everything i can think of plus online stuff,
 
Jul 20, 2021
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OMG I So hope This is the Problem with Mine as Well? Since making a Change to This Board have Not been able to make it ~8mins Best without hard crash and I've done Everything i can think of plus online stuff,
Hello,
since Ive change the ram with G skillones I ve no more crash and gaming is perfect. Even with DOCP settings from the ram

I still have boot issue. I've just send back the motherboard at after sales customer services...
Hope you ok now
 

MrFreak555

Prominent
Sep 20, 2021
10
0
510
Hello,
since Ive change the ram with G skillones I ve no more crash and gaming is perfect. Even with DOCP settings from the ram

I still have boot issue. I've just send back the motherboard at after sales customer services...
Hope you ok now
Tha
Hello,
since Ive change the ram with G skillones I ve no more crash and gaming is perfect. Even with DOCP settings from the ram

I still have boot issue. I've just send back the motherboard at after sales customer services...
Hope you ok now
Thanks Yes 2 diff sets of Corsair i have crashes,One 3200 4x8 kit and One 3600 4x8 kit ( Contacted Corsair they told me to Disable the Resizable BAR And Xmp? Still Crashes,Sent them back to Amazon), Got a set of the G Skill Trident Royals 3200 4x8 No More issues,Also no issues with a set of 3600 4x8Gb G Skills that I've put up for back ups. XMP2 Profile and Resizable Bar on No More Problems
 
Jul 20, 2021
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Helloguys,

The new motherboard from RMA works perfectly. No more booting problem. Gaming and performance are perfect.
I'v stopped trying to overclock the Ryzen 3950X. It's just not made for this.

Just the RAM on DOCP mode and minor changes in the bios and it's ok.

The QCODE is perma 9E. Many people get it since the last bios update.

I've loose many time and monney, i should have send back the motherboard faster.
Thanks for helping me